2016 Porsche Cayenne Complaints

**Subject**: Urgent Safety Concern: Headlight Condensation and Water Damage in 2015-2018 Porsche Cayenne 958.2 Dear NHTSA, I am writing to report a serious safety issue with the LED matrix headlights on my 2016 Porsche Cayenne GTS (958.2). The problem involves severe condensation buildup within the headlight assembly, leading to water damage and electrical failures. This defect has caused my headlights to fail, particularly during nighttime driving in heavy rain, which significantly reduced visibility. This failure could have resulted in a major accident, putting my life and the lives of others at risk. The vehicle is available for inspection upon request. The issue first became noticeable after a rainstorm, where condensation started to build up inside the headlights. Despite multiple visits to my local Porsche dealership, where they confirmed the problem and attempted repairs, the issue continues to persist. I also notified Porsche corporate directly, but neither the dealership no...

Backup Camera Intermittent, Yes, available for inspection. Unexpected blackout of the screen. Cannot see pedestrians behind when backing out and expecting to see from the camera instead of rear view mirror. Yes, reproduced by the Dealer. Yes, by the Dealer representing the manufacturer. No warning of any kind. First appeared 9/19/23 Unknown.

Dear NHTSA, I am writing to express a serious safety concern regarding the dashboard of my 2016 Porsche Cayenne S. The leather on the dash has begun to shrink and is no longer fitted properly. This misalignment is causing me significant worry about the potential impact on airbag deployment in the event of an accident. Given the crucial role that the dashboard and its covering play in the proper functioning of the airbag system, this issue could compromise the airbags' deployment or effectiveness. This is not only a major safety concern but also poses a risk of the airbags failing to protect occupants as intended, potentially leading to severe consequences during a collision. I am aware that this problem is not unique to my vehicle, as several other owners of the same model have reported similar issues. The potential impact on safety is alarming, and I believe this requires immediate attention. I kindly request that you investigate this issue urgently and advise on the appropriate r...

Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue

The contact owns a 2016 Porsche Cayenne. The contact stated that water had leaked inside the front driver's side and passenger's side headlamps. The contact stated that the failure caused the headlights to become foggy and significantly dim, reducing the visibility of the roadway. The contact stated that he had received notification of NHTSA Campaign Number: 22V656000 (Exterior Lighting) and the vehicle was taken to the dealer, where the recall repair was performed. The contact stated that the dealer sealed the headlamps while there was water inside. The dealer declined to perform additional repairs. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 86,000.