2006 Porsche Cayenne Complaints

INSULATION ON THE WIRING INSIDE THE HEAD LIGHTS AND WIRING ON THE HARNESSES FEEDING THE HEAD LIGHTS & TURN SIGNAL LIGHTS DETERIORATES AND CRUMBLES. THIS LEADS TO SHORTING OF WIRES AND HEAD LIGHT & TURN SIGNAL FAILING. ADDITIONALLY THE CONNECTORS ON THE HEAD LIGHTS & HARNESSES CORRODE LEADING TO HEADLIGHT/TURN-SIGNAL FAILURE. THIS CAN OCCUR AT ANYTIME, DRIVING WHEN STARTING, STATIONARY, OR TURNING.

09/19/2017 PORSCHE OF LEHIGH VALLEY (FORMERLY KNOPF PORSCHE) FUEL SMELL COMING FROM VEHICLE. FOUND LEFT SIDE FUEL FILTER FLANGE LEAKING. REPLACED LEFT SIDE FUEL FILTER FLANGE FOR $709.04. 12/08/2017 PORSCHE OF LEHIGH VALLEY CAR HESITATES AND BUCKS, SINCE THE FUEL ODOR REPAIR WAS COMPLETED ON 09/19/2017 PORSCHE OF LEHIGH VALLEY REPLACED LEFT AND RIGHT SIDE FUEL PUMPS, FUEL PRESSURE REGULATOR FLANGE , AND TRANSFER LINES BETWEEN 2 FUEL PUMPS FOR $$879.80. LETTER FROM PORSCHE CARS NORTH AMERICA, INC. 'IMPORTANT SAFETY RECALL' DATED 11/29/2017 RECEIVED 1 WEEK AFTER PORSCHE OF LEHIGH VALLEY (FORMERLY KNOPF PORSCHE) COMPLETED SECOND REPAIR AND CHARGED ME FOR A TOTAL OF $1588.84 SO YOU KNOW THAT PORSCHE OF LEHIGH VALLEY (FORMERLY KNOPF PORSCHE) KNEW FULL WELL THAT THE RECALL WAS UNDERWAY BUT JUST WANTED TO MEET 4Q/YE GOALS. 02/20/2019 IN WEEK SEVEN (7) OF (10) TEN AFTER WEEKLY CALLS TO SCRIPT FOLLOWING CUSTOMER SERVICE AGENTS OF EPIQ GLOBAL (CONTRACTOR FOR PORSCHE CARS NORTH AMERICA, INC....

METALLIC CONTACT POINTS FOR THE FRONT TURN SIGNAL BULB HOLDER INTEGRAL IN THE HEADLAMP ASSEMBLIES CORRODE OR ERODE RENDERING THE TURN SIGNAL INOPERABLE. CORRECTION REQUIRES COSTLY REPLACEMENT OF THE ENTIRE HEADLAMP ASSEMBLY. POINT OF FAILURE IS INACCESSIBLE FOR PHOTOGRAPH. BOTH LEFT AND RIGHT FRONT TURN SIGNAL CONTACTORS HAVE FAILED ON SUBJECT VEHICLE WITH IN THE PAST YEAR. THE PARTS IN QUESTION ARE NOT SUBJECT TO OPERATIONAL MOVEMENT OR WEAR, AND A MANDATED SAFETY ITEM WHOSE FAILURE MAY RESULT IN A TRAFFIC CITATION BY POLICE.

I RECEIVED A RECALL NOTICE FROM PORSCHE (AH10 PORSCHE SAFETY RECALL) FOR REPLACEMENT OF THE FILTER FLANGE OF FUEL PUMP. THE LETTER WAS DATED 14NOV2017. ON 28NOV2017 I TOOK THE CAR TO THE DEALER FOR REPAIR, WHICH WAS SUPPOSED TO BE AT NO COST TO ME. THE DEALER DID NOT HAVE THE NEWLY DESIGNED PART, SO HE REPLACED THE DEFECTIVE FILTER FLANGE (WHICH HAD BEEN LEAKING FUEL), REPLACED IT WITH A NEW PART, BUT STILL UNDER THE RECALLED DESIGN, AND CHARGED ME FOR THE REPAIR EVEN THOUGH THE RECALL STATED THE REPAIR WOULD BE DONE AT NO EXPENSE TO VEHICLE OWNERS. THEN IN AUGUST 2018, I WAS NOTIFIED THAT THE NEWLY DESIGNED PARTS WERE DELIVERED, AT WHICH POINT I BROUGHT THE CAR BACK TO THE DEALER AND THE RECALLED PART WAS REMOVED WITH A NEWLY DESIGNED FILTER FLANGE INSTALLED. THIS WAS COMPLETED ON 08AUG2018 AND ON 09AUG2018 I COMPLETED THE PAPERWORK THAT PORSCHE ASKED ME TO COMPLETE IN ORDER TO RECEIVE REIMBURSEMENT FOR THE NOVEMBER 2017 REPAIR WORK. THE PROCESSING OF THIS PAPERWORK WAS SUPPOSED...

RECALL AH10 INCOMPLETE DUE TO NON-AVAILABILITY OF PARTS. REPLACING FILTER FLANGE OF FUEL PUMP.