2010 Nissan Versa Complaints

12/27/2021 Nissan Headquarters call and a case number 45372007 given on12/21/21 after speaking with a Sandra while at the Nissan repair location in Rivergate/Madison, TN. call from Nathaniel from Nissan Headquarters in Franklin, TN regarding air bag system. Replacement as part of recall warning light complaint and case filed. Air bag warning light came on 12/19/21, diagnostic 12/21/21 air bag control system needed replacement. Clock spring was replaced October 2019, 15 months after recall issues on Takata air bag system and full replacement completed 7/26/2018. Nissan cannot cover costs due to mileage on car. I noted wanting to have this on record that these issues began after the recall on air bags and replacement in 2018. 615-725-7000 12/31/21 car air bag issue repaired then air bag light would pop on 2 more times, once in January 2022 in which they said they forgot to ‘clear codes” and then in February 2022 when other issues surfaced, another part replaced. Then light pops on again...

Air bag light came back on again. Car is back at Nissan of Rivergate in Madison, TN 2/28/2022 for another parts replacement. This again was never an issue until the air bag recall and replacement of 2018. Your tracking number assigned by NHTSA for this issue is 11448887. Air bag recall and replacement July 2018. Repaired in October 2019 after air bag light came back on: clock spring replaced, I paid out of pocket. 2021 air bag light on again: whole other issue with air bag system, I paid out of pocket again. And I have to let them know to make sure parts are put back correctly. Some areas appear to be cracked near windshield due to the work, but I know that will be hard to prove with them. Air bag light came back on-again January 2022, they initially said it was that they didn't reset the sensors. Took car back, they reset. 2/3/22 air bag light came on again now a new part is being worked on 2/28/22. This has been an issue with the airg bag recall.

Air bag warning light has continued to cause issues/coming on since the recall and replacement of the air bag system in 2018. The air bag warning light has come on in 2019, 2021 and again 2022. All since the air bag recall of Summer 2018. No issues with the air bag system prior to the recall and replacement, but plenty since the replacement. This occurs upon the initial startup of the car.

The contact owns a 2010 Nissan Versa. The contact received a notification for two safety recalls NHTSA Campaign Numbers: 18V401000(AIRBAGS) and 17V449000(AIRBAGS). The contact stated that she was disabled and could not drive the vehicle to a dealer. The first dealer had been notified about the recall and informed her that they could tow her vehicle to the facility; however, she would have to pick up the vehicle once the repair was performed. Another dealer, Dennis Dillon Nissan(8727 W Fairview Ave, Boise, ID 83704) was also notified and gave her the same information. The manufacturer had been notified of the recall and offered no assistance. The contact had not experienced a failure. The recall had yet to be serviced.

Urgent airbag safety recall. Prior to airbag recall was in a 3 car accident. Family was with me, and no one was hurt. Thankfully for this, but now I don’t feel safe driving this car regardless when airbag be repaired. Been in this vehicle for 12 years with a defected airbag which should keep occupants safe instead putting my life and others in danger. Is there a guarantee when repaired this will be safe?