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Power Train, visibility
08/25/2004
DT: CALLER SAID BOTH FRONT AXLES BROKE. CAR MADE A NOISE AND WHEN SHE TOOK IT IN TO HAVE IT LOOKED AT THE DEALER SAID THAT THE RIGHT ONE RUSTED AND THE LEFT ONE BROKE. BOTH WINDOWS WILL NOT GO UP OR DOWN. THE DEALER REPAIRED THE WINDOWS 4 TIMES. A MECHANIC WAS FIXING THE AXLES. THE MANUFACTURER HAS BEEN CONTACTED, AND CALLER IS WAITING FOR THEM TO CALL HER BACK. THE DATE WAS WHEN THE WINDOWS STARTED GOING BAD. THE AXLE PROBLEM STARTED ON JULY 6, 2005. *AK
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Air Bags
05/09/2005
WHILE DRIVING MY 2001 NISSAN QUEST VAN, TRAVELLING AT BETWEEN 30 AND 35 MPH, A DRIVER OF A FULL-SIZED PICKUP TRUCK COMING FROM A SIDE STREET, DIDN'T SEE HIS STOP SIGN. HE WAS ALSO TRAVELLING AT APPROXIMATELY 30-35 MPH. I NOTICED HIM ONLY IN TIME FOR MY FOOT TO REACH THE BRAKE PEDAL BEFORE IMPACTING THE PASSENGER SIDE OF HIS TRUCK AT THE REAR OF THE PASSENGER DOOR. THE IMPACT SPUN HIS VEHICLE 180 DEGREES AND MINE ABOUT 25, FROM THE DIRECTION OF ORIGINAL TRAVEL. IT TOOK APPROXIMATELY 1 SECOND FOR MY VEHICLE TO DECELERATE FROM 35 TO 0. THE IMPACT TO MY VEHICLE WAS FROM THE FRONT DRIVER'S SIDE ACROSS THE FRONT OF THE VEHICLE. THE DAMAGE WAS ENOUGH TO PUSH THE RADIATOR BACK AT ABOUT A 35 DEGREE ANGLE FROM VERTICLE. I SUSTAINED MINOR INJURIES AND THE OTHER PASSENGERS SUSTAINED NO TREATABLE INJURIES. IN MY OPINION THE AIRBAGS SHOULD HAVE DEPLOYED, BUT DIDN'T. THIS IS THE REASON FOR MY COMPLAINT.
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Engine And Engine Cooling, electrical System
11/05/2004
2001 NISSAN QUEST SE VAN [XXX]. AT FIRST START UP EACH DAY OR AFTER SITTING AN HOUR OR SO A LOUD GRINDING ENGINE NOISE IS HEARD FOR SEVERAL SECONDS. WILL REPORT THIS TO THE DEALER ASAP. THIS HAPPENS ON A DAILY BASIS. WE HAVE OWNED THIS VEHICLE FOR FOUR MONTHS AND IT HAS LESS THAN 10,000 MILES ON IT NOW. WE BOUGHT IT USED WITH 7,000 MILES ALREADY ON IT. *JB *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Power Train, visibility, equipment
11/28/2004
2 COMPLAINTS - SIDE WINDOW LATCHES DO NOT STAY LATCHED IF OPENED EVEN ONCE. HAD THEM REPLACED, THEN THEY WERE REOPENED AND NOW WILL NO LONGER STAY LATCHED PROPERLY, THEY CONTINUALLY POP OPEN. 2ND COMPLAINT - HAVE HAD THIS VEHICLE FOR 3 YEARS AND THE BOOTS FOR THE FRONT END KEEP TEARING. WE ARE REPLACING ONE OF THEM FOR THE 2ND TIME ALONG WITH CV JOINT.*AK
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Electrical System
10/05/2004
WE HAVE HAD REPEATED ISSUES WITH THE ELECTRICAL WINDOWS, VIDEO CASSETTE PLAYER, RADIO CONTROLS ON THE STEEING WHEEL, VEHICLE DIFFICULT TO GET OUT OF PARK, A RATTLING IN THE FRONT WHEEL AREA. A MONTH AGO, THE ELECTRON FUSE BLEW IN THE VEHICLE CAUSING THE VEHICLE NOT TO START, WHEN THE FUSE IS REPLACED IT BLOWS AGAIN. WE WERE TOLD THE MAIN WIRING HARNESS HAS GONE BAD - THIS VEHICLE ONLY HAS 34,000 MILES ON IT! WE WERE TOLD THERE WAS NOTHING WE COULD HAVE DONE TO PREVENT IT FROM GOING BAD - "IT JUST WENT BAD". THE VEHICLE HAS BEEN INOPERABLE SINCE OCTOBER 5, 2004 - WE HAVE BEEN WAITING FOR A NEW WIRING HARNESS, NISSAN SENT THE WRONG PART TO THE DEALERSHIP TWICE. THE CORRECT PART WE ARE TOLD IS ON BACKORDER INDEFINATELY - NISSAN HAS NO IDEA WHEN THE PART WILL BECOME AVAILABLE. A SUPERVISOR FROM NISSAN HAS FAILED TO RETURN MY PHONE CALLS AND THEY WILL NOT COVER THE REPAIR UNDER WARRANTY BECAUSE THE VEHICLE IS 38 MONTHS OLD (EVEN THOUGH IT ONLY HAS 34,000 MILES ON IT). HOW CAN A VE...