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Service Brakes
02/22/2019
THIS IS THE SECOND TIME THE BRAKES HAVE MALFUNCTIONED BUT THIS TIME WE WERE ABLE TO GET DASHCAM FOOTAGE. BRAKE PEDAL MAINTAINED PRESSURE LIKE NORMAL BUT DID NOT SLOW THE VEHICLE AT FIRST. IT FELT LIKE BRAKING ON ICE. PUMPING BRAKES EVENTUALLY BROUGHT THE BRAKES BACK ONLINE. THE FIRST TIME THIS HAPPENED, WE NEARLY HIT THE CAR IN FRONT OF US BECAUSE WE HAD TO BRAKE QUICKLY (ORIGINAL COMPLAINT STATED PEDAL WENT TO THE FLOOR -- I THINK THIS WAS IN ERROR DUE TO EXCITEMENT OF THE MOMENT). THIS BRAKE MALFUNCTION HAS HAPPENED TWICE IN THE PAST 2 MONTHS. DEALER CAN'T DUPLICATE AND SO FAR NISSAN CONSUMER AFFAIRS SAYS THEIR PROCESS DOESN'T ALLOW THEM TO DO ANYTHING UNLESS THE DEALERSHIP CAN DUPLICATE THE PROBLEM. THEY SUGGESTED WE TAKE THE VAN BACK IF THIS HAPPENS AGAIN -- THIS SEEMS RATHER FLIPPANT FOR SUCH A SAFETY CONCERN. VIDEO --> HTTPS://YOUTU.BE/JL9UPRMESLI
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Service Brakes
12/19/2018
WHILE DRIVING IN TRAFFIC ON A DRY, STRAIGHT ROAD AT ABOUT 35MPH, TRAFFIC STARTED TO SLOW FOR A RED LIGHT. THE BRAKE PEDAL WENT TO THE FLOOR WITH NO RESISTANCE AND HAD NO EFFECT ON VEHICLE SPEED. FRANTICALLY PUMPING THE BRAKE PEDAL GRADUALLY INCREASED BRAKE PEDAL RESISTANCE. AFTER GAINING BRAKE PEDAL RESISTANCE, THE VEHICLE CAME TO A SCREECHING HALT, ACTIVATING ABS AND NARROWLY AVERTING AN ACCIDENT. THIS HAS ONLY OCCURRED ONCE, ON 19 DEC 2018 AND, TO DATE, HAS NOT REOCCURRED. WE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM AND SENT US AWAY WITH "NO PROBLEM FOUND AT THIS TIME". ANECDOTALLY, THE DEALERSHIP DID MENTION ANOTHER FAMILY THAT REPORTED THE SAME PROBLEM AND THEY DECLARED IT A FLUKE BECAUSE IT HAS NOT REOCCURRED. THE PROBLEM HERE IS THAT IF IT DOES REOCCUR, IT'S QUITE POSSIBLE NEITHER MYSELF NOR MY FAMILY WILL BE AROUND TO REPORT IT. CONTINUING TO DRIVE WITH A STRATEGY OF HOPE THAT THIS DOES NOT REOCCUR SEEMS A POOR STRATEGY CONSID...
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Air Bags
12/01/2018
AIRBAG LIGHT HAS COME ON AND HAS BEEN BLINKING EVER SINCE. VEHICLE HAS 41,334 MILES.
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Unknown Or Other
08/01/2018
REAR A/C HAS ZERO FLOW THEREFORE THE BACK GETS EXCEPTIONALLY HOT...THIS IS THE SECOND TIME WE HAD THIS ISSUE. LAST YEAR NISSAN CHANGED COMPONENTS AND TOLD US THE ISSUE HAD BEEN RESOLVED. NOW ITS HAS HAPPENED AGAIN. LOTS OF COMPLAINTS ABOUT THIS ONLINE.
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Fuel/propulsion System
09/17/2017
FUEL INTAKE PORT IS TOO NARROW AND MANY GAS NOZZLES WILL NOT FIT IN IT PROPERLY. THE RESULT IS FUEL SPLASHING OUT WHEN FUELING. THIS HAS ALWAYS BEEN A PROBLEM.
