2018 Nissan Armada Complaints

The infotainment system in my 2018 Nissan Armada failed. The issues include unresponsiveness of the touchscreen, frequent system freezes or restarts, glitches with Bluetooth connectivity, loss of backup camera functionality during reboots, and a black screen. The most significant issue is incessant random reboots, which occur without any apparent cause. These reboots can continue for the entire duration of a drive or happen sporadically, leading to distractions, the loss of presets and settings, and interrupted Bluetooth connections. The vehicle is available for inspection upon request.The malfunctioning infotainment system poses several safety risks. The frequent reboots distract the driver, especially when attempting to reconnect Bluetooth or troubleshoot the system mid-drive. Additionally, the loss of the backup camera during reboots compromises visibility while reversing, significantly increasing the risk of an accident. The unresponsiveness and black screen further hinder safe ope...

The contact owns a 2018 Nissan Armada. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 70,000.

I TAKE MY VEHICLE TO THE SAME DEALER FOR ALL SERVICES AND OVER THE PAST SEVERAL YEARS, I'VE HAD "BATTERY ISSUES" THAT TURN OUT TO BE CONTROL MODULE ISSUES THAT REQUIRE NEW WIRING FOR THE VEHICLE TO RUN AT ALL, BATTERY COMPLETELY DRAINS AFTER SEVERAL SMALL TRIPS AROUND TOWN. I HAVE FULLY REPLACED THE BATTERY, DONE A WARRANTY ON IT AFTER THAN AND I'M STILL CONSTANTLY STRANDED. NISSAN DOESN'T WANT TO COVER ANY OF THE LABOR ($645.00) THAT IT REQUIRES TO RUN AT ALL. NO PARTS ARE NEEDED, IT'S JUST LABOR TO RECONFIGURE THE WAY THE ALTERNATOR WORKS BUT THEY'RE TELLING ME IT'S MY PROBLEM TO FIX BUT IT'S NOT A WORN OUT PART, IT'S LITERALLY THE ELECTRICAL. What component or system failed or malfunctioned, and is it available for inspection upon request? BATTERY & SMART ALTERNATOR How was your safety or the safety of others put at risk? VEHICLE WILL NOT START, BATTERY COMPLETELY DRAINS AFTER SEVERAL SMALL TRIPS AROUND TOWN. Has the problem been reproduced or confirmed by a dealer or independent s...

Every year for the past 3 years the battery will not start stranding me multiple times. The dealer has stated tomhat multiple armadas have the same issue it is unknown what causes this random drain of the battery but each time the battery has to be replaced

Here’s an updated response for the NHTSA, incorporating the new information: --- **What component or system failed or malfunctioned, and is it available for inspection upon request?** The component that malfunctioned is the battery and electrical system in my 2018 Nissan Armada (VIN: [XXX] ). The vehicle experienced repeated battery drainage, requiring a replacement battery after only one year. I had to pay $300 to get the battery replaced, as I could only start the car with a jump. The replaced battery is currently at the dealership and available for inspection upon request. **How was your safety or the safety of others put at risk?** The repeated battery drainage compromised my safety by potentially stranding me in unsafe conditions. I was unable to start the vehicle without a jump, which could have left me and my passengers stranded on the road or in other hazardous situations. **Has the problem been reproduced or confirmed by a dealer or independent service center?** Yes, th...