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Steering
11/07/2014
TL* THE CONTACT OWNS A 2014 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT WITHOUT ANY WARNING. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V281000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
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Power Train, engine
10/17/2014
ON SEPTEMBER 2, 2014, I PURCHASED A 2014 MITSUBISHI LANCER EVOLUTION GSR. ON OCTOBER 17, 2014, WITH A LITTLE OVER 2700 MILES THE SERVICE/MAINTENANCE LIGHT COMES ON AND I DROVE THE CAR TO MITSUBISHI TO HAVE THEM CHECK THE CAR OUT. ON OCTOBER 21, 2014, I RETURNED TO DEALER AND THE CAR WAS IMMEDIATELY WAS DRIVEN INSIDE AND PLACED ON A LIFT TO BE INSPECTED. I WAS TOLD BY THE SERVICE MANAGER THAT IT WOULD BE A LONGER WAIT THEN EXPECTED DUE TO MITSUBISHI'S HEAD OFFICE BEING LOCATED IN CALIFORNIA, AND TIME ZONE DIFFERENCE. I WAS NOT GIVEN A LOANER CAR, STANDARD PRACTICE ON A BRAND NEW VEHICLE WITH FULL WARRANTY AND HE ( SVR. MANAGER) DID NOT GIVE ME ANY INFORMATION WHILE I WAITED. THE NEXT DAY, I RECEIVED A CALL FROM VIN FROM MITSUBISHI SERVICE DEPARTMENT WHO TOLD ME MITSUBISHI, WANTS TO GET AUTHORIZATION FROM ME TO BREAK DOWN THE CARS ENGINE/TRANSMISSION IN ORDER TO MOVE FORWARD AND IT WOULD COST ME $1100, IF THEY SAW THAT IT WASN'T A DEFECT ON MITSUBISHI'S PART. I GAVE THE AUTHORIZATION A...