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Fuel System, Gasoline
09/22/2008
TL*THE CONTACT OWNS A 2007 MITSUBISHI GALANT. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED FOR A FUEL SYSTEM RECALL. SHE DROVE THE VEHICLE A FEW DAYS LATER AND HEARD A TICKING NOISE. SHE STOPPED THE VEHICLE AND FOUND THAT THE FAILURE ONLY OCCURS WHEN THE VEHICLE IS NOT IN MOTION. THE DEALER STATED THAT NOTHING COULD BE DONE AND ATTEMPTED TO SELL HER ANOTHER VEHICLE. THE FAILURE IS CONSIDERED A SAFETY HAZARD. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 22,000.
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Tires
05/21/2008
TL*THE CONTACT OWNS A 2007 MITSUBISHI GALANT. THE VEHICLE HAS GOODYEAR EAGLE RSA TIRES, SIZE P235/45R/18. THE CONTACT NOTICED THAT THE SIDEWALL WAS CRACKED HALFWAY AROUND THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE GOODYEAR DEALER AND THEY STATED THAT THEY WOULD REPLACE THE DEFECTIVE TIRE. THE MECHANIC STATED THAT BASED ON THE TREAD WEAR, THE CONTACT WOULD BE RESPONSIBLE FOR THE PRICE DIFFERENCE OF THE TIRE. SHE WAS DISPLEASED TO DISCOVER THAT SHE WOULD HAVE TO PAY FOR ANYTHING. IN ADDITION, SHE FELT THAT THE REMAINING TIRES SHOULD BE REPLACED AT NO COST DUE TO THE VEHICLE'S RIDING PERFORMANCE. THE DEFECTIVE TIRE HAS NOT YET BEEN REPLACED. THE VIN AND DOT NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 20,100.
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Service Brakes, Hydraulic
10/05/2007
I PURCHASED MY 2007 MITSUBISHI GALANT ON APRIL 28, 2007. AFTER ABOUT 7000 MILES, MY BRAKES STARTED PULSATING. I TOOK A DAY OFF WORK TO RETURN TO THE DEALER AND HAVE THEM FIX THIS PROBLEM. THE SERVICE DEPARTMENT DECIDED TO JUST RE-SURFACE THE ROTORS AND SEND ME ON MY WAY. ABOUT 7,000 MILES LATER IT HAPPENED AGAIN... SO BACK TO THE DEALERSHIP I WENT AGAIN AND ONCE AGAIN, THEY DECIDED TO RESURFACE MY ROTORS.. NOW OF COARSE AT 22,000 MILES ON MY VEHICLE, MY BREAK LIGHT HAS BEEN COMING ON WITH THE PULSATION BACK AND MY BRAKE PEDAL NOW CONTINUES TO MOVE TOWARD THE FLOOR WHEN AT A COMPLETE STOP. SO BACK TO THE DEALERSHIP AGAIN ONLY TO BE TOLD THAT MY MASTER CYLINDER & BRAKE BOOSTER ARE LEAKING AND THEY WILL REPLACE THE FAULTY PARTS BUT THAT MY ROTORS ARE TOO LOW TO RESURFACE AGAIN AND THAT I WILL HAVE TO SPEND ABOUT $400.00 OUT OF MY OWN POCKET TO REPLACE THEM...THERE IS OBVIOUSLY A PROBLEM WITH THIS BRAKE SYSTEM AND I BELIEVE THE ROTORS SHOULD HAVE BEEN REPLACED UNDER WARRANTY THE FIRST...
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Air Bags
06/23/2007
TL*THE CONTACT OWNS A 2007 MITSUBISHI GALANT. WHILE DRIVING 72 MPH, THE CONTACT'S VEHICLE STRUCK A DEER, DROVE OVER A MEDIAN, AND ROLLED OVER FOUR TIMES. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED INJURIES. THE DEALER WAS UNABLE TO EXPLAIN THE CAUSE OF FAILURE. THE VEHICLE WAS DESTROYED. POLICE REPORT NUMBER 9008020623070003 WAS FILED. THE DEALER INFORMATION WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 9,000.