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Steering, suspension
02/10/2007
RECEIVED RECALL FOR LOWER BALL JOINT IN 2001. BECAUSE THEY DIDN'T SHOW DAMAGE, THE DEALER ONLY LUBRICATED THEM. THE RIGHT ONE WENT OUT ALONG WITH THE TIE ROD END IN 2/07. I HAD IT REPAIRED BY AN INDEPENDENT MECHANIC, WHICH COST OVER $600.00. NOW, THE LEFT ONE IS GOING OUT. LUBRICATING A DEFECTIVE ASSEMBLY IS LIKE PUTTING ON A BANDAID, WHICH HAS NOW PROVEN TO BE THE CASE WITH BOTH LOWER BALL JOINTS HAVING TO BE REPLACED PLUS A TIE ROD END. I'M NOT ONLY UPSET ABOUT THE COST OF THE REPAIR, BUT THE SAFETY ISSUE IS MUCH MORE OF A CONCERN. HEARING A NOISE COMING FROM YOUR FRONT END CAN BE ANYTHING AND IGNORED, BUT IGNORING THIS PARTICULAR NOISE PUTS THE DRIVER AND ANYONE AROUND THEM AT A VERY HIGH RISK OF INJURY OR EVEN DEATH. IS THE DEALER LIABLE FOR THIS REPAIR BECAUSE THEY WERE CONSIDERED DEFECTIVE ASSEMBLIES IN THE FIRST PLACE? *TR
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Suspension
05/22/2007
MY 1997 MITSUBISHI HAS AN OPEN RECALL TO REMEDY SUSPENSION FRONT:CONTROL ARM: LOWER BALL JOINT DEFECT. I PURCHASED THE CAR USED IN 2006. ON 5/21/07, I WAS TOLD BY SEARS AUTO, A PROBLEM EXISTED WITH THE SUSPENSION:LOWER BALLJOINT. I FOUND OUT THERE WAS A RECALL, FOR THE EXACT PROBLEM THIS CAR HAS. I CONTACTED MITSUBISHI CUSTOER SERVICE ON 5/22/07. THEY WILL NOT TELL ME IF THE DEFECT WAS CORRECTED, THEY WILL ONLY SAY THE CAR WAS SERVICED, WHICH COULD MEAN ANYTHING. THEY WILL NOT OFFER ME ANY REMEDY. I WANT THE DEFECT CORRECT BY MITSUBISHI. *AK
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Power Train, equipment
08/03/2006
1997 MITSUBISHI GALANT-AUTO TRANSMISSION FLOOR SHIFT PROBLEMS. THE TRANSMISSION WAS OVERHAULED ON 08/03/2006 AND COST AROUND 2 GRAND. I NOTICED THAT VEHICLE'S GEAR SHIFT CAN BE ACCIDENTALLY BUMPED FROM DRIVE TO NEUTRAL BECAUSE THIS GEAR CHANGE DOES NOT REQUIRE THE BRAKES TO BE PRESSED NOR THE GEAR SHIFT BUTTON TO BE PRESSED. I FEEL THAT THIS IS UNSAFE. I WOULD LIKE TO PRESS THE BUTTON AND SHIFT GEARS BY MYSELF. MY TEENAGER NORMALLY SITS IN THE PASSENGER SEAT, I AM REALLY WORRIED. *NM
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Suspension, power Train, equipment
09/25/2001
COMPLAINT #1 - LEFT FRONT AXLE I AM IN THE PROCESS OF REPLACING MY LEFT FRONT AXLE ON A 1997 MITSUBISHI GALANT FOR THE 3RD TIME. 1ST REPAIR DATE - 9/25/01 2ND REPAIR DATE - 6/5/03 3RD REPAIR DATE - 6/2/06 THERE IS NO REASON THE SAME AXLE SHOULD HAVE TO BE REPLACED REPEATEDLY WITHIN A FIVE YEAR PERIOD OF TIME. I WOULD LIKE AN EXPLANATION AND REIMBURSEMENT FOR THIS REPAIR. THERE SHOULD ALSO BE A RECALL ON THIS PART BECAUSE OF THE FREQUENCY. COMPLAINT #2 - FRONT STRUTS I AM REPLACING THE FRONT STRUTS FOR THE SECOND TIME IN 4 YEARS. IS THIS NORMAL? WHY DO THEY REPEATEDLY LEAK? REPAIR #1 - 4/30/02 REPAIR #2 - 6/2/06. *JB
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Suspension
03/11/2006
WE PURCHASED A USED CAR THAT HAD A RECALL ON IT. AFTER MY WIFE AND CHILD ALMOST HAD A SERIOUS ACCIDENT I FOUND OUT THE RECALL WAS NEVER DONE. I ASKED THE DEALER IF IT WAS DONE AND THEY SAID YES. WE HAVE HAD COUNTLESS OTHER PROBLEMS WITH CAR. ARE THEY LIABLE FOR THIS??*JB