-
Wheels
04/25/2017
TIRE WAS LOSING 1-2 POUNDS OF AIR A DAY. TOOK TO COSTCO TO FIX WHAT I BELIEVED WAS A TIRE LEAK. UPON EXAM COSTCO FOUND THAT WHEEL HAD A CRACK IN IT THAT WAS CAUSING PROBLEM AND TOLD ME THAT THEY SEE SEVERAL OF THESE CRACKS EACH YEAR ON MERCEDES. I THEN TOOK CAR TO MERCEDES DEALER AND BOUGHT A NEW WHEEL. MERCEDES WOULD NOT WARRANTY WHEEL ALTHO CAR STILL UNDER WARRANTY SAY I MUST HAVE CAUSED CRACK. I NEVER HIT ANYTHING THAT COULD HAVE CAUSED THE CRACK. MERCEDES DEALER ACKNOWLEDGED THAT THERE WAS BO EVIDENCE OF ANY DAMAGE TO WHEEL OR TIRE. I TAKE VERY GOOD CARE OF CAR. NO DAMAGE TO TIRE. IT WAS RT REAR WHEEL. MERCEDES WOULD NOT GIVE ME BACK THE CRACKED WHEEL AFTER I BOUGHT THE NEW ONE. THEY SEEM TO HAVE CARS ON ROAD WITH DEFECTIVE WHEELS THAT COULD GIVE AT ANY TIME.
-
Wheels
08/13/2015
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SL550. WHILE DRIVING AT 10 MPH, THE INSTRUMENT PANEL INDICATED THAT THE FRONT DRIVER SIDE TIRE NEEDED AIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE WHEELS WERE REMOVED AND IT WAS DIAGNOSED THAT ALL FOUR TIRES WERE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,472. THE VIN WAS NOT AVAILABLE.
-
Power Train, vehicle Speed Control
04/03/2013
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SL550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE PADDLE SHIFTERS WERE OPERATED AND THE CONNECTOR PLATE FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE. ON ANOTHER OCCASION THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HIM THAT THE SUDDEN LURCH WHEN THE VEHICLE CAME TO A STOP WAS THE WAY THE VEHICLE WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE 9,000. THE VIN WAS NOT AVAILABLE.
