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Electrical System
02/13/2012
MY MERCEDES BENZ HAS A FAULTY ELECTRICAL WIRING IN THE COMMAND NAVIGATION UNIT IN MY SL500. THE VEHICLE HAS ONLY 16,385 MILES ON IT, THOUGH IT IS A 2005 MODEL, AND HAS BEEN HOUSED IN A HIGH-END GARAGE WITH NO TRAUMA, NO DAMAGE, AND VERY LITTLE WEAR AND TEAR. I PURCHASED THE CAR USED ABOUT 6 WEEKS AGO. WITHIN THE LAST 3 WEEKS THE UNIT HAS GONE FROM WORKING INTERMITTENTLY TO NOT WORKING AT ALL, SIMPLY PROVIDING A SCREEN MESSAGE: SYSTEM UNAVAILABLE. ON MARCH 5, 2012 I TOOK MY SL 500 THE AUTHORIZED DEALER HERE, AND CONTACTED THE SERVICE MANAGER . AFTER HAVING MY VEHICLE OUT OF COMMISSION FOR TWO DAYS, I READ THE DIAGNOSIS/REPAIR REPORT AND WAS TOLD THIS WAS NOT AN ERROR BY ME OR THE PREVIOUS OWNER BUT SOMETHING THAT HAPPENED SOMEWHERE IN THE MANUFACTURING PROCESS, PROBABLY ON THE ASSEMBLY LINE, AS THE SOUND AMPLIFIER HAD AN INTERNAL ELECTRICAL FAULT. ADDITIONALLY, I HAVE BEEN TO TWO INDEPENDENT MERCEDES BENZ DEALERS AND THEY COULD NOT FIX THE PROBLEM. I'VE ALSO LEARNED THAT I CANNO...
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Air Bags
05/06/2010
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ SL-500. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, HE FELL ASLEEP BEHIND THE WHEEL AND CRASHED INTO TWO PARKED VEHICLES. THE CONTACT'S VEHICLE PROCEEDED TO FLIP OVER,HOWEVER THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED SEVERE ARM AND SHOULDER INJURIES. THE TWO VEHICLES HE CRASHED INTO WERE TOTALED AS WELL AS THE CONTACTS VEHICLE. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 7,800. UPDATED 8/4/10 *CN UPDATED 08/09/10*JB
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Electrical System, air Bags
06/09/2008
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). SOMETIME AGO I WROTE YOU ABOUT COMPUTER PROBLEMS IN MY MERCEDES BENZ. YOU RESPONDED THAT YOU WILL INVESTIGATE IT AND SHARE THE RESULT WITH ME. HAVE NOT HEARD FROM YOU SINCE. ANYTHING NEW? *TR THE CONSUMER STATED HE WAS EXPERIENCING COMPUTER PROBLEMS. THE CONSUMER WANTED TO KNOW THE STATUS OF HIS COMPLAINT. THE CONSUMER CHECKED THE INJURY BOX AND CRASH BOX, BUT DID NOT INDICATE ANY TYPE OF ACCIDENT IN THE COMPLAINT. UPDATED IVOQ 04/28/10.*JB UPDATED 09/01/10
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Latches/locks/linkages
11/26/2009
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ SL500. WHILE ATTEMPTING TO EXIT THE VEHICLE THE DOOR HANDLE WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE HANDLE ARM NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 40282.
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Air Bags, vehicle Speed Control
06/11/2008
TL*THE CONTACT OWNS A 2005 MERCEDES SL600. WHILE DRIVING APPROXIMATELY 45 MPH, THE PRECEDING VEHICLE STOPPED ABRUBPTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL; HOWEVER, THE VEHICLE DID NOT SLOW DOWN OR STOP. THE CONTACT CRASHED INTO ANOTHER VEHICLE, AND THE FRONT AIR BAGS FAILED TO DEPLOY. HE SUSTAINED MINOR INJURIES TO HIS FACE. THE VEHICLE SUSTAINED $14,000 WORTH OF DAMAGE TO THE FRONT END. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 34,581 AND CURRENT MILEAGE WAS 34,592. UPDATED 12/10/08 *CN
