2004 Mercedes-benz SL-Class Complaints

I SUBMITTED VIA FAX EARLIER THIS WEEK A FORMAL LETTER TO MR. EXLER THE PRESIDENT & CEO OF MBUSA AND, CC'D MR. KING OF THE NHTSA THAT INCLUDED INFORMATION ABOUT KNOWN CRITICAL SAFETY ISSUED THESE VEHICLES HAD PRIOR TO MBUSA IMPORTING THEM TO THE UNITED STATES. MBUSA FAILED TO DISCLOSE THESE KNOWN ISSUES AND, CHOSE TO IMPORTATION THESE VEHICLES VIOLATING VEHICLE IMPORTATION RULES. YESTERDAY-JANUARY 31, 2019 I RECEIVED A CALL FROM A REPRESENTATIVE OF MBUSA STATING HE WAS CALLING ON BEHALF OF MR. EXLERS OFFICE CONCERNING MY LETTER. I WILL NOT BE INTIMIDATED BY MBUSA WHILE SEEKING THE TRUTH ON WHY MBUSA ALLOWED THESE VEHICLES TO ENTER THE USA KNOWING THESE CRITICAL SAFETY ISSUES EXISTED WHILE MISLEADING CONSUMERS AND, THE NHTSA. ON JANUARY 21, 2019 MY VEHICLE HAD WHAT IS DESCRIBED BY MBUSA AS A CATASTROPHIC FAILURE WHEN THE ENTIRE BRAKE SYSTEM FAILED. THIS FAILURE COULD HAVE KILLED ME - AND, OTHER MOTORIST. MBUSA HAS REPLACED THE SBC UNIT AT LEAST 6 TIMES AND, STILL THE ISSUE AND, OT...

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ SL500. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL KNOCKING SOUND UNDERNEATH THE VEHICLE NEAR THE FUEL TANK. ADDITIONALLY, THERE WAS A CONSTANT FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF VIRGINIA BEACH (LOCATED AT 4949 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462, (757) 499-3771) WHERE IT WAS DIAGNOSED THAT ONE OF THE BAFFLES IN THE FUEL TANK FRACTURED, SEPARATED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000. THE VIN WAS NOT AVAILABLE.

NOV 14 EARLY MORNING A FIRE STARTED IN THE TRUCK OF MY CAR. COMPLETELY DESTROYED THE CAR. WAS PARKED IN MY GARAGE. TRUCK WAS EMPTY. HAD JUST USED CAR MORNING OF NOV 13 AND ALL WAS FINE. *****PLEASE SEE IMAGES IMG_1733, IMG_1734 AND IMG_1738 THANK YOU.

DUE TO DETERIORATION OF THE WIRING HARNESS CONNECTION OR FAILURE OF THE HYDRAULIC PUMP, THE SENSOTRONIC BRAKE CONTROL (SBC) SYSTEM MAY DEFAULT TO THE HYDRAULIC BACK-UP MODE. IN THE BACK-UP MODE, THE DRIVER HAS BRAKING POWER SUFFICIENT TO STOP THE VEHICLE, BUT GREATER BRAKE PEDAL PRESSURE IS REQUIRED AND BRAKE PEDAL TRAVEL WILL BE NOTICEABLY LONGER. DEALERS WILL INSTALL A BRACKET AND REPLACEMENT GROUND WIRE TO THE SBC PUMP UNIT ON ALL AFFECTED VEHICLES. ADDITIONALLY, DEALERS WILL INSPECT AND REPLACE THE SSC PUMP UNIT IN CERTAIN SL MODELS. THE MERCEDES-BENZ RECALL NUMBERS ARE 2005070007 AND 2005110001. RESEARCH SHOWS ONLY 59% OF THE 100% REQUIRED RECALL WAS DONE PROPERLY BY AN AUTHORIZED DEALER. THIS ISSUE WAS NOT DISCLOSED WHEN I PURCHASED THIS CAR AND, THE REQUIRED WORK WAS NOT DONE AND, MERCEDES SAID THE 60 DAYS FROM RECALL HAD PASSED - YET THE REPORTS SENT TO NHTSA BY MERCEDES BENZ APPEARS TO BE FALSE DATA - THIS SHOULD BE INVESTIGATED.

I PURCHASED THIS VEHICLE IN 2014. MY BRAKES COMPLETELY WENT OUT WHILE DRIVING JANUARY 1 2018. I WAS ATTEMPTING TO STOP AT AN INTERSECTION WHEN THE THE VEHICLE WOULD NOT STOP WITH ONCOMING TRAFFIC ON BOTH SIDES COMING TOWARDS ME. I IMMEDIATELY PRESSED THE ACCELERATOR AND SPED THROUGH THE INTERSECTION TO AVOID AN ACCIDENT....ABSOLUTELY TERRIFYING AND WITHOUT ANY WARNING WHATSOEVER. BECAUSE THE DEALERSHIP WAS CLOSED I WAS UNABLE TO SEEK SERVICE THAT DAY. I CALLED MERCEDES OF RICHMOND VA BEING THAT WAS THE CLOSEST DEALERSHIP WHERE I WAS VISITING AT AT THE TIME. UNFORTUNATELY I COULD NOT GET AN APPOINTMENT UNTIL JANUARY 3RD. I HAD IT TOWED THAT MORNING AND THEY CAME BACK HOURS LATER NOTIFYING ME IT WAS IN FACE THE SBC SYSTEM WHICH NEEDED TO BE REPLACED AT THE COST OF $2006. I WAS OUTRAGED LEARNING THAT MBUSA KNEW OF THIS ISSUE NHTSA CAMPAIGN NUMBER 04V296000 IN JUNE 2004 BUT CLOSED IT OUT IN DECEMBER 2013. I DID NOT PURCHASE THE VEHICLE UNTIL 2014. I ASKED IF THERE WAS ANYTHING THEY COULD D...