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Power Train
07/17/2023
When the car ids in drive, it at time hesitate to engae and also drag when the transmission change or whne it is give gas. This leads to drag from the rear wheels and vibrations. It happens also wheel one slows and wants to increase speed. Whne the car was about one yea old, I notice this a few times and complained - I was told they did not notice anything like that. But it happened oens in a while. But now it is every day occurence - more frequenlty since December 2022
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Steering, power Train
03/13/2023
My car started making a funny sound above the right tire on the way to my hair apt on March 13, 2023. On the drive home from the appointment, my front axle came off in the middle of the expressway at 9:30 PM on 1-10 in Houston, Texas. I was so scared that I was going to die. Cars were coming so fast and swerving all around me. I turned on my emergency flashers and called 911 immediately. I don't think that I have ever felt so helpless and panicked in my entire life. By the grace of god, I was not hit and tow trucks came within 10-15 minutes. They told me that most people get hit and that I was lucky to not be hit at 80 miles per hour at a dead standstill. We towed my car to the nearest repair shop where they confirmed that the plastic u-clamps had deteriorated which caused the front axle to become detached. Insurance would not cover it. Imagine my surprise when I discovered that Mercedes had recalled over 38,000 small SUVS for the exact same issue, but that my Mercedes was no...
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Service Brakes, Hydraulic, structure
11/01/2022
The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that while operating the vehicle, the brake fluid and brake warning lights illuminated, and shortly after adding brake fluid the warning lights remained illuminated. The vehicle was taken to the local dealer who diagnosed that the rear brake lines were corroded, causing brake fluid to leak and the brake lines needed to be replaced. In addition, the vehicle there was rusting of the rear subframe. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 94,000. The consumer stated the repair for this vehicle was very expensive being as though it was purchased only 1 year ago.
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Service Brakes
10/07/2021
Dealer reported to me that the brake lines are rusted. Dealer reported the lines are painted rather than coated as they were in the past. Vehicle is less than 10 years old so brake line rusting seems unusual.
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Service Brakes
11/24/2021
Sudden loss of brake function with large amounts of brake fluid leaking from the car.