2011 Mercedes-benz GLK-Class Complaints

The contact owns a 2011 Mercedes-Benz GLK350. The contact stated while driving 60 MPH, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and saw the front driver’s side headrest air bag had deployed independently. The contact stated that there was no injury sustained. The contact stated the instrument panel displayed an error message of the driver’s and passenger’s side Supplemental Restraint System (SRS) had malfunctioned. The contact towed the vehicle to the local dealer, where it was diagnosed with the seat wiring harness had malfunctioned causing the Supplemental Restraint System (SRS) to be illuminated. The contact was not aware of the repair needed on the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.

BECAUSE OF THE LOW QUALITY OF THE PLASTIC, WHICH WAS USED IN THE FUEL PUMP BODY ON MY GLK350, FORMED A CRACK ON BOTH BODIES OF THE FUEL TANKS. FUEL IS COMING OUT DIRECTLY UNDER THE REAR SEAT AND DRIPPING DOWN TO THE ROAD. THIS IS A SAFETY HAZARD, AND COULD CAUSE A POSSIBILITY OF FIRE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE CONTACT STARTED TO SMELL FUEL FUMES INSIDE THE CAB OF THE VEHICLE. THE CONTACT STATED SHE WAS ABLE TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF SAN FRANCISCO LOCATED AT 500 8TH ST, SAN FRANCISCO, CA 94103, (415) 673-2000, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND SAW FUEL LEAKING INSIDE OF THE VEHICLE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN *TR

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ GLK350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES ERRONEOUSLY ACTIVATED CAUSING THE VEHICLE SPEED TO SLOW DOWN. AFTER STOPPING TO INSPECT THE VEHICLE SMOKE WAS PRESENT COMING FROM BOTH THE DRIVER AND PASSENGER SIDE REAR WHEELS. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER MERCEDES BENZ OF SARASOTA LOCATED AT 4754 CLARK RD, SARASOTA, FL 34233 WHO DIAGNOSED THAT THE ABS MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,603.

DELAY AND NO START CONDITION WHEN TURNING THE IGNITION KEY