2011 Mercedes-benz GLK-Class Complaints

The contact owns a 2011 Mercedes-Benz GLK350. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and decelerated unintendedly. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 125,000.

I noticed the smell of fuel coming from my vehicle, specifically when I top off at the gas station. This is dangerous as fuel can combust if ignited. I took the vehicle to be service, to find out about the fuel odor and was advised of the NHTSA recall. Upon researching I see that although the NHTSA recall #12V557000 specifically covers this issue, when entering my VIN, the recall does not appear for MY specific vehicle, which is a 2011 GLK-350. It appears there are several affected vehicles not included in the recall. This is a failure on behalf of Mercedes Benz as it is simple to conclude that the issue includes more vehicles than initially recalled. These vehicles need to be included as well.

There were two incidents, one when my daughter was driving and one when I was driving. We were on a highway going 65 mph and had to brake as we came upon traffic. The car fishtailed/swerved back and forth out of control several times until we could bring the car to a stop. I had to pull onto the shoulder so I didn’t hit any of the cars near me. It was terrifying and I felt lucky that I didn’t have a serious accident. When I got home, I took my car to my local mechanic who inspected the car and said my rear subframe was cracked and rusted out!! After doing some research and talking to the Mercedes dealership where I bought the car, this is a widespread problem with several different models over many years, but they have not issued a recall. Apparently the frames were not rustproofed properly so they are rusting/corroding from the inside out. These frames should last the lifetime of the vehicle with no issues!! There are thousands of people driving their cars out there with this problem...

I'm having the same issues as described in Recall no. 12V557000. However when I called Mercedes they mentioned that my Vin wasn't part of that recall. I don't understand how can that be when my car is 2011-2012 glk350 model as described in recall and I smell gas, can see gas leaking and the flange where my fuel filter is cracked as well as the flange to the fuel pump side. This car as well as many other Mercedes have two separate flanges that are prone to crack and not just the fuel filter side but the fuel pump side as well. there's many forums where they all have complained about this issue. If you can smell gas, there's obviously fuel vapors leaking and not to the mentioned the physical leak that is landing everywhere you drive. This is a serious fire hazard and is extremely harmful to my kids and passengers.

Fuel/Propulsion System - There is a gas leaking from somewhere above the gas tank. I did not have this fixed yet because I see a recall for this but my VIN wasn't included in the initial recall. There are 17 other complaints on here for the same issue but we haven't been included in the recall as of today 1/2/2023. The recall that fixed other 2011 GLK 350s is NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE). My car is available for inspection upon request. I am very afraid of a fire because the tray underneath the car on the passenger side is full of gas & the tray is right over the exhaust. I stuck a large cotton swab in the tray to soak up the liquid & since it smelled like gas I tried to light it. It caught on fire immediately. This is definitely a safety hazard as it can ignite if a spark or lit cigarette would happen to bounce up in there. Yes it is unlikely but I have seen stranger things. The tray holds a large amount of gas and is directly under the gas tank. The check...