2019 Mercedes-benz GLE-Class Complaints

The contact owns a 2019 Mercedes-Benz GLE. The contact stated while driving at 30 MPH when the contact struck a pothole the contact felt the vehicle jumps and moves side to side without any warning. The vehicle was taken dealer for diagnosis but no failure was found. On another occasion, while driving 30 MPH and the failure reoccurred causing the contact to lose control of the vehicle and drive into a ditch causing major damages to the vehicle. The air bags deploy. A police report was filed. The contact suffered injuries to the right shoulder but did not seek medical attention. The vehicle was deemed totally loss. The manufacturer was contacted but did not provide any assistance. The failure mileage was 16,000.

UNKNOWN

I’m trying to avoid anything 2 recalls that could cause an incident

The contact owns a 2019 Mercedes-Benz AMG GLE43. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair, and that the dealer failed to perform the software update. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was driving down a road going 55mph. I heard a loud bang like a gunshot. I looked up and my sunroof exploded. The glass was coming in the car. I have glass slivers cuts to my hand, legs and arm.