2019 Mercedes-benz GLE-Class Complaints

The contact owns a 2019 Mercedes-Benz AMG GLE43. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the engine oil pump control solenoid, resulting in possible damages to the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.

My safety and others safety was put at risk when I was driving on the freeway. The front glass panel between the windshield and panoramic sunroof detached from the vehicle. It sounded as if the entire sunroof shattered and something crashed into the vehicle causing myself to swerve, duck for cover and nearly crash into the median causing a near accident with my passenger as a witness. The car directly behind me was noted to swerve almost hit the median following the noise. In the moment I had no idea what happened until I had to pull off the freeway to assess what happened. This is when noted the the front panel between the windshield and panoramic sunroof was noted to be broken off. The vehicle was recently inspected by an official Mercedes Benz service department prior to this and then by an official Mercedes Benz Body Shop following the damage. There was no warning lamps or any symptoms or signs of damage prior to this failure. There is several noted recalls on other VIN models for...

NHTSA Campaign ID: 23V854000 is an expansion of campaign ID 21V197000 but is still too narrowly focused and needs to have the investigation re-opened. While driving at highway speed the glass panel on the body that is attached between the windshield and panoramic sunroof experienced an unexpected and total adhesive failure causing the glass body panel to become airborne and projectile at highway speed. Luckily it landed on the highway and shattered without injury. The two recall campaigns reference this exact failure on cars where the panel has been previously replaced, however there is no information to suggest the original need for a previous repair. In this case, the vehicle did not have a previous repair on record, yet Mercedes claims this problem only exists in previous repair scenarios and refuses to complete the repair under the recall. Logically, one of these two things MUST be true: 1.) The adhesive failure is born from the assembly process in the factory, in which case...

I had reported prior about My engine light warning. I now have a letter stating that the warranty on this was extended due to a recall that applies to my vehicle. I would like to add that my vehicle is a AMG and shows a different vehicle in your system when I enter the vin number.

The contact owns a 2019 Mercedes-Benz GLE 400 equipped with Continental Tires, Tire Line: Cross Sport, Tire Size: 265/45/R20, DOT Number: AFXKWBBM2523. The contact stated that while driving at an undisclosed speed, the rear passenger’s side tire inadvertently exploded. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The tire failure mileage was 12,000. The approximate vehicle failure mileage was 86,000. The VIN was not available.