2022 Mercedes-benz GLC-Class Complaints

I was involved in a severe front-end collision where my vehicle struck another vehicle with significant force. Despite the major impact, the front airbags did NOT deploy. The entire front end of the vehicle was crushed, including destruction of the radiator, damage to engine components, internal structural collapse, and leaking fluids. Based on the severity and direct frontal nature of the crash, airbags should have deployed but did not. As a result of the impact, I sustained a neck and upper shoulder injury and required medical evaluation. There were no warning lights or messages prior to the crash indicating any malfunction in the airbag or SRS system. The vehicle is available for inspection by NHTSA, the manufacturer, insurance, or an authorized Mercedes-Benz service center. This appears to be a possible failure of the airbag/SRS system during a qualifying collision.

The rearview camera on my vehicle intermittently fails to function for unknown reasons, and the problem has recently become more frequent. For example, it may work normally when I first start the car in the morning and back out of my parking spot, but later the same day—such as when I arrive at work—the camera stops working completely. The display stays black and does not recover even after shifting between gears or restarting the system. After parking and locking the car for a while, the camera may start working again without any clear reason. Although I cannot recall the exact dates of the first occurrence, I have noticed a consistent pattern over time: the issue tends to appear during hot weather, particularly in summer. In recent months, the camera has almost completely stopped functioning. This unpredictable failure creates a potential safety hazard when reversing, as I cannot get help on the backup camera to provide visibility behind the vehicle.

I was driving home on a 4 Lane Expressway on a Saturday afternoon, it was mildly raining with the roads a little wet. I suddenly lost control of the car and could not control the steering wheel, the car ended up hydroplaning and I lost control it ping-ponged across four expressway lanes back-and-forth about 20 to 25 times with zero control of the steering wheel, barely missing the medians and other cars. It should have been a massive catastrophe. Cars around me you had to stop and swerve around me to avoid hitting me all while driving on the expressway. Had someone accidentally hit me in the process it would’ve certainly flipped the car and I would’ve either ended up dead or in the ICU. After several minutes somehow without moving the steering wheel, I managed to just go straight and pull over. And waited for help to get back safely slowly. I thought the incident was isolated because the roads might have been the cause. But I went out out of the country and upon coming back, drove my...

Loss of Steering Control at Highway Speeds – 2022 Mercedes-Benz GLC300 Vehicle: 2022 Mercedes-Benz GLC300, VIN [XXX] Dates of Incident: September 13th and October 4th Mileage at Time of Incident: 39,500 While driving on a four-lane expressway at highway speeds, my vehicle suddenly and completely lost steering control, resulting in a total inability to steer. First Incident The first event occurred during light rain with mildly wet road conditions. Without warning, the vehicle hydroplaned and violently crossed all four lanes approximately 20–25 times, narrowly avoiding collisions with other vehicles and medians. The steering wheel was completely unresponsive. After several minutes, the car inexplicably corrected its course. Second Incident The second incident occurred weeks later under clear, dry conditions with my minor child in the car. Once again, the steering wheel locked, leaving me unable to direct the vehicle. I had to physically force the wheel to prevent the car from leavi...

The transmission intermittently shifts hard. When accelerating the car hesitates badly then lurches forward. The Dealer verified the concern, the transmission as a hard shift from 1-2nd. They performed various procedures to the hardware, but ultimately determined the problem is the software and that this is a known issue to Mercedes since early in the year. They have not been able to resolve the software issue. This creates a major safety hazard: 1. When changing lanes, the hesitation does not allow for proper acceleration creating a timing issue which could result in a collision 2. When crossing over lanes on a turn, the vehicle has stopped at a time, not accelerated and left me in the middle of oncoming traffic.