-
Engine
04/21/2025
Some M264 Engines are predisposition to premature cylinder head failure, this issue can cause significant misfire issues. It also leads to a costly repair. We experienced issues with a P219D code , we had the coils and plugs replaced on a 2020 GLC 300 with 38.5 k miles. We assumed that this issues with a misfire and check engine light were corrected. My wife was turning onto [XXX] in Pascagoula MS last week, the car misfired and stalled with cars and semi trucks rapidly approaching, several cars had to slam on breaks and this issues almost caused a significant wreck. She had to pull over to gain her composure, the car would not over above 2k RPMs. I showed up and was able to to restart the car , I immediately drove it back to the repair shop. The shop bore scoped the #2 cylinder, the valve seating is significantly damaged, thus causing a significant loss of engine power / misfire in cylinder 2. I reached out to Mercedes Benz USA and was advised to take the GLC300 to the...
-
Back Over Prevention
04/22/2025
The contact owns a 2020 Mercedes-Benz GLC300. The contact stated while attempting to reverse, the back over prevention camera displayed a blank screen. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The vehicle was repaired. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall for the failure. The contact related the failure to NHTSA Campaign Number: 22V232000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 35,886.
-
Engine
04/08/2025
The check engine light was on. There is a problem with the oil pump valve of the engine. The problem has been confirmed by a dealer and an independent mechanic.
-
Unknown Or Other, fuel/propulsion System
03/24/2025
Dear Sirs: I own a 2020 GLC300W Mercedes SUV. As of this date, It has stalled 5 times while driving on the highway and on the roads within an 8 month period. Throughout this period, I have taken the vehicle to the Mercedes dealership in Riverside, CA three times to have this inspected. After their first inspection, the dealership claimed that the problem was due to a recall on a computer software update needed. However, the vehicle stalled two more times while driving on the highway. After the second inspection, the dealership claimed the problem was due to a bad throttle actuator and charged me $2000 for the repair. Two months later, the vehicle stalled on the road once again. Currently, the dealership is inspecting the vehicle for a THIRD time. I have viewed your NHTS website and came across NHTSA campaign number: 23V445, Problem Description: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Pl...
-
Engine
02/04/2025
The check engine light illuminated, I took the car to the dealer I bought. They said the cylinder head on the engine needs to be replaced, when I check the internet it seems it is a known issue for Mercedes X253 but there is not a recall program. I bought the car from the dealer, and put on 5k miles in a year.