2020 Mercedes-benz GLB-Class Complaints

The contact owns a 2020 Mercedes-Benz GLB250. The contact stated while the vehicle was at a stop light, the accelerator pedal was depressed however, the vehicle lunged backward. There was no warning light illuminated. The contact depressed the brake pedal to stop the vehicle. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact was informed by the dealer that the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 50,307.

Car constantly cuts out and loses power as well as occasionally shuts off for no reason. Causing very hazardous driving conditions. I have noticed that this is a common issue stated in online forums with this particular car as well. It is more times than not an issue with the engine head and valves.

The contact owns a 2020 Mercedes-Benz GLB250. The contact stated while driving 45 MPH, the rear spoiler detached from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the spoiler needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 47,000.

Power Liftgate (via key fob – SmartKey). Mercedes GLB250. Was told by Mercedes employees that all cars operate the same. oSensor that automatically stops liftgate if it detects an obstruction does not retract to allow someone reaching in the trunk to safely exit the trunk. oThe liftgate stops, but it does not do so until it has hit/touched the objection or obstruction. oWhen you press the trunk button on the key fob, the liftgate only raises slightly (maybe 2 inches). oIf you press the key fob again, the liftgate just continues to go up and down within those few inches and continues to hit/touch the object/obstruction each time you press the button. Half of my body was trapped in the trunk. Suffered injury to shoulder and hand. oI was taking grocery bags out of the trunk and had the key fob in my pocket. oAn item fell out of the bag so I reached into the trunk to grab it. oAs I leaned in, the body of the car must have come into contact with the key fob and the trunk came down (clos...

The contact owns a 2020 Mercedes-Benz GLB250. The contact stated while opening the liftgate, the rear spoiler above the liftgate became loosened while raising and scratched the roof of the vehicle. The contact stated that the rear spoiler had not detached. The vehicle was taken to the dealer, and the contact was informed that the failure was caused by external factors, unrelated to NHTSA Campaign Number: 20V480000 (Structure), which had previously been performed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.