2013 Mazda Mazda5 Complaints

AFTER REPEATEDLY GOING TO VARIOUS MECHANICS TO GET A DIAGNOSIS THROUGHOUT THE YEARS, THEY WERE ALL UNSUCCESSFUL TO FIND ANY REPORT THROUGH THE VEHICLE'S COMPUTER. HOWEVER, MY CAR'S ENGINE IS CONSTANTLY REVVED UP EVEN WHEN APPLYING THE BRAKES AN SLOWING DOWN CAUSING IT TO JERK FORWARD. THIS OCCURS SUDDENLY AND RANDOMLY WHEN I AM GOING AT SPEEDS BELOW 20 MPH INCLUDING WHILE ON IDLE. IF I NEITHER APPLY THE BRAKES NOR THE ACCELERATOR, IT WILL STILL DRIVE FORWARD AT 3 MPH IN RHYTHMIC JERKY WAVES. WE TOOK THE VEHICLE TO THE LOCAL MAZDA DEALER FOR A KEY REPLACEMENT WHEN WE FIRST PURCHASED IT, AND I BELIEVE WE REPORTED THE PROBLEM THERE FIRST, BUT AFTER THE RIDICULOUS SERVICE WE GOT, I NEVER WANTED TO RETURN THERE AGAIN. THIS HAS BEEN AN ONGOING ISSUE SINCE THE BEGINNING.

THERE IS A CURRENT RECALL ON MY VEHICLE INVOLVING THE REAR HATCH. IT MAY DROP RANDOMLY AND WITH 2 CHILDREN I FIND IT EXTREMELY IRRESPONSIBLE THAT THIS HAS NOT BEEN RESOLVED SINCE 9/2016. I DO NOT KNOW IF THERE IS A CERTAIN AMOUNT OF TIME MANUFACTURERS HAVE TO FIX A RECALL BUT, I FIND THIS UNACCEPTABLE.

I HAVE HAD AN ONGOING ISSUE WITH THE POWER STEERING LIGHT COMING ON IN MY CAR. THERE WERE TIMES THAT I HAVE HAD MY CAR PARKED OVERNIGHT, GOT UP THE NEXT MORNING TO LEAVE FOR WORK, THE LIGHT WAS STILL ON FROM THE PREVIOUS AFTERNOON. THE LIGHT HAS COME ON WHILE I HAVE DRIVEN ON THE HIGHWAY GOING 55 MPH FOR NO APPARENT REASON...ON A STRAIGHT-AWAY. THE PAST TWO DAYS IT HAS GONE OFF AND ON AT LEAST THREE TIMES, AGAIN FOR NO GOOD REASON. THE VERY FIRST TIME I NOTICED THE LIGHT WAS A HOT, SUMMER DAY, BUT THE CAR HAD BEEN RUNNING WITH THE AIR ON. THINKING SOMETHING OVERHEATED, I SHUT THE CAR OFF AND HAD TO WAIT 45 MINUTES BEFORE THE LIGHT WOULD GO OFF. NOW EVEN WITH WEATHER GETTING COOLER AND THE LIGHT COMES ON, IT GOES BACK OFF WHEN IT FEELS LIKE IT, WITH NO EXPLANATION.

WHILE TRYING TO OPEN THE PASSENGER SIDE SLIDING DOOR IN THE WINTER THE HANDLE OF THE DOOR BROKE. A PLASTIC CONNECTOR ON THE FORWARD SIDE OF THE HANDLE, INSIDE THE DOOR BROKE OFF. AS I CALLED TO GET A QUOTE ON REPAIR I HEARD THAT THIS HAPPENS ALL THE TIME. ONLY AFTER I GOT A RECALL FOR A PLASTIC PIECE ON THE LIFT GATE DID IT OCCUR TO ME THAT THIS IS A SAFETY ISSUE. IT IS NECESSARY TO HAVE A WORKING DOOR HANDLE AND ONE THAT WILL WORK IN ALL CIRCUMSTANCES.

TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) WAS RECEIVED IN SEPTEMBER OF 2013. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.