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Steering
01/02/2019
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE DRIVING 55 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING VEERED TO THE LEFT. THE FAILURE ALMOST CAUSED A CRASH. IN ADDITION, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT HAD TO EXERT EXCESSIVE FORCE TO TURN THE STEERING WHEEL AND PULL THE VEHICLE OFF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE POWER STEERING RETURNED TO NORMAL AND THE CONTACT WAS ABLE TO DRIVE HOME. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000.
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Electrical System
05/15/2019
CLIMATE CONTROL MALFUNCTIONING AND TURNING ON THE HEATER NOT AC
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Structure
12/01/2018
SLIDING PASSENGER DOOR WILL NOT LATCH. WILL OPEN WHILE DRIVING.
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Electrical System
08/19/2018
WHILE DRIVING THE CAR (APPROXIMATELY 35 MILES PER HOUR) THERE IS A SUDDEN LOSS OF POWER, INCLUDING LOSS OF POWER STEERING. CAR WOULD NOT RESTART. WE REPLACED ALTERNATOR AND HAD BATTERY CHECKED, WHICH WAS WORKING FINE WHEN THE SAME PROBLEM OCCURRED WHILE DRIVING ON HIGHWAY AT 45 MPH. PROBLEM IS RECURRING. CAR IS UNSAFE TO DRIVE.
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Engine
11/06/2017
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE THE CONTACT'S SON WAS DRIVING 45 MPH, THE DRIVER HEARD A GRINDING AND CLUNKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNTS FAILED AND SHIFTED THE ENGINE FORWARD, WHICH CAUSED THE CV JOINTS AND ENGINE HEAD TO FAIL. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
