2012 Mazda CX-7 Complaints

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE DEALER (NAPLETON MAZDA BOURBONNAIS, 515 WILLIAM R LATHAM SENIOR DR, BOURBONNAIS, IL 60914) STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WINDOW MOTORS; SHORTLY AFTER I PURCHASE MY VEHICLE MY DRIVER WINDOW WOULD BE DIFFICULT TO GO UP ONCE IT WENT DOWN. THEN IT GOT WORSE AND MADE A LOUD SOUND WHEN IT WENT UP AND ONE WOULD HAVE TO PULL IT UP. NOW THE DRIVER WINDOW DOES THAT. ITS HARD TO GET IT UP ONCE ITS DOWN AND MAKES A LOUD SOUND. I FIND IT STRANGE THAT BOTH WINDOWS ARE NOW NOT WORKING.

THERE ARE 2 RECALLS ISSUED ON MY VEHICLE. ONE IS THE AIRBAGS AND THE OTHER IS THE LOWER ARM CONTROL. I HAVE CONTACTED MAZDA 4 TIMES AND THEY TELL ME THEY DO NOT HAVE PARTS AND DON'T HAVE A TIME FRAME THAT I CAN COME IN AND GET THESE ISSUES RESOLVED. BOTH OF THESE RECALLS ARE A SAFETY CONCERN FOR MYSELF AND MY CHILDREN.

GOT 2 RECALLS TELLING ME THAT I WILL BE CONTACTED WHEN IT PARTS ARE IN TO BE REPAIRED, SO FAR NOTHING IS BEEN DONE.

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A CLICKING SOUND COMING FROM THE FRONT DRIVER AND PASSENGER WHEELS. THE FAILURE MILEAGE WAS 50,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.