2006 Lincoln Zephyr Complaints

UNKNOWN

The contact owns a 2006 Lincoln Zephyr. The contact received notification of NHTSA campaign number: 19V904000 (Service Brakes, Hydraulic). The vehicle was then taken to a local dealer where it was diagnosed with the brake caliper needing to be replaced. The dealer informed the contact that unless the caliper was fixed, the recall repair would not be performed. The vehicle was not repaired. The manufacturer had been informed of the failure but provided no further assistance. The failure mileage was approximately 38,000.

on May 17, 2021 I was involved in a wreck which the airbags did not deploy after impact. There is a police report and an insurance claim pending on the wreck.

ON APRIL 21, 2021 I TOOK MY CAR TO BOB THOMAS LINCOLN, 310 W COLISEUM BLVD, FORT WAYNE, INDIANA 46805 PHONE (260) 482-9876 INVOICE# 687347 FOR NHTSA SAFETY RECALL 19V-904 WHICH CALLS FOR THE BRAKE SYSTEM TO BE PRESSURE FLUSHED WITH DOT 4 BRAKE FLUID, THIS DID NOT HAPPEN AS WHEN WE GOT THE CAR BACK THE BRAKE SYSTEM RESERVOIR WAS OVER FILLED AND THE BRAKE FLUID WAS VERY RUST COLORED WITH NUMEROUS BLACK PARTICLES SUSPENDED IN THE FLUID NOT THE CLEAR OR TRANSLUCENT FLUID THAT WOULD INDICATE THE FLUID HAD BEEN PRESSURE FLUSHED, I CALLED BOB THOMAS LINCOLN AND GOT THE BIG RUN AROUND.

DASHBOARD ON VEHICLE IS WARPED DEFROSTER VENT IS OUT WINDSHIELD DOES NOT DEFROST PROPERLY OBSTRUCTS VISION WHILE DRIVING