2026 Lincoln Nautilus Complaints

I purchased a new 2026 Lincoln Nautilus only 3 days ago. While driving on a public road, both side mirrors suddenly auto-folded on their own without any driver input. This created a serious safety hazard because I immediately lost side visibility while operating the vehicle. I had to pull over in the middle of traffic and manually restore the mirrors before continuing to drive. This malfunction is extremely dangerous and unacceptable in a brand-new vehicle. Side mirrors are critical safety equipment, and unexpected folding while driving could easily lead to an accident. I request that this issue be investigated as a potential safety defect affecting the Lincoln Nautilus.

When using Apple Car Play and Sirius radio through Apple Car Play, the radio station controls on the steering wheel do not function properly and actually function differently than when using the native Nautilus radio. When using Apple Car Play, in order to change radio stations, you must use the display screen to change stations. This forces the driver, if driving alone, to take their eyes off the road, locate the proper screen, and then change the station. When using the native radio and listening to Sirius, using the radio controls on the steering wheel function as expected. I reported this to Ford through my local dealer, and the response was that "it is functioning as anticipated". To me this means Ford is aware they require one to take their eyes off the road to change radio stations in the manner outlined above.