2014 Lincoln MKS Complaints

The contact owns a 2014 Lincoln MKS. The contact stated that while driving at an undisclosed speed, the power steering failed, and the steering wheel was stiff and difficult to turn. The failure almost caused a collision. The vehicle was towed to the dealer and diagnosed that the steering gear, front lower control arm, rear toe link and rear upper control arm were faulty and needed replacement. The vehicle was not repaired and towed back to the contact's residence. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was 81,049.

TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START-UP WHEN SHE ATTEMPTED TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED AS FUEL PUMP FAILURE. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FUEL PUMP WAS REPLACED TWICE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 79,700.

I WAS GOING UP TO NEW YORK AND CAR STALLED ON BUSY I 95 NORTH HIGHWAY. I GOT IT TOWED TO MECHANIC IN NJ. HE TOLD ME FUEL PUMP RELAY MODULE AND FUEL PUMP IS BROKEN. HE FIXED IT. I CALLED LINCOLN ABOUT RECALL FOR FUEL PUMP RELAY MODULE RECALL AND OF COURSE THEY DENIED MY COMPLAINT, THEY TOLD ME THAT MY VIN IS NOT IN THEIR RECALL. ACTUALLY FUEL PUMP RELAY MODULE WAS BROKEN TWO TIMES IN SAME CAR COSTED ME OVER 1000$ TO FIX PLUS TOWING... UNACCEPTABLE AND DANGEROUS

TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SOON AFTER THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT HE HAD SPOKEN WITH THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS ON HIS VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE VEHICLE HAD YET TO BE SERVICED OR DIAGNOSED FOR THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

THE DASHBOARD CONTROLS CEASED FUNCTIONING, THE HEATER CONTROLS WILL NOT WORK,MAKING THE DEFROST NOT FUNCTION. THIS HAPPENS WHILE PARKED OR IN MOTION, NO MATTER THE LOCATION. IT APPEARS THAT THE ELECTRICAL CONTROL MODULE HAS DIED IN MID-STREAM WHILE DRIVING.