2020 Lincoln Aviator Complaints

The 3rd row headrest will no longer stay in the up position, creating a safety hazard during a accident. I've already had to repair it once. Seems to be a common problem in Ford's.

I own a 2020 Lincoln Aviator. After starting the vehicle, I exited without intentionally placing the vehicle in gear. The vehicle began rolling backward unexpectedly after I exited. I was struck and injured by the vehicle, resulting in a laceration to my shin requiring eight stitches. At no point did I intentionally place the vehicle in a position that would allow it to move. The vehicle did not adequately engage Park or activate any automatic safety features to prevent movement when the driver exited. This incident raises serious concerns about the reliability of the electronic shifter system and automatic park/braking safety features. This failure created a dangerous condition and resulted in physical injury. The dealership states it cannot reproduce the problem nor can they determine what caused the vehicle to roll back. There were no warnings prior to the failure.

To Whom It May Concern, Please see attached formal notice regarding recurring defects, safety-related recall issues, Certified Pre-Owned representations, and financing concerns associated with my 2020 Lincoln Aviator Reserve VIN [XXX] . This matter involves: • recurring suspension and electrical concerns; • safety-related rearview camera/SYNC recall issues; • repeated dealership repair activity; • diminished reliability and value; • Certified Pre-Owned reliance; • and unresolved manufacturer-level concerns despite extensive servicing history. Please escalate this matter immediately to executive customer relations and manufacturer review. I am requesting: • a formal manufacturer investigation, • preservation of all records associated with this VIN, • and review for buyback, goodwill compensation, warranty relief, or other global resolution options. Please confirm receipt and provide a case number immediately. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FR...

I am filing a safety complaint regarding a 2020 Lincoln Aviator Reserve VIN [XXX] involving recurring safety-related electrical and visibility concerns. The vehicle has experienced repeated service-related issues involving suspension systems, electrical inspections, camera/display concerns, and manufacturer customer satisfaction programs. Most significantly, the vehicle is subject to an active manufacturer safety recall involving the SYNC/rearview camera display system. The recall states that the rearview camera image and display may become inverted or flipped, impairing rear visibility and increasing crash risk. This defect directly impacts driver visibility and safe vehicle operation while reversing. The vehicle has undergone repeated dealership servicing and diagnostic evaluations, yet the broader operational and safety concerns remain unresolved. The vehicle was also sold as a Lincoln Certified Pre-Owned vehicle, creating reasonable reliance that the vehicle met enhanced insp...

while moving in reverse, the vehicle automatic breaking system engages on and off giving a jerking movement of the car and makes you feel like you hit something. Once the vehicle is placed into Drive mode the same thing happens with the breaking system. because of this the check vehicle lights come on and gives a "Hill start assist warning" also "Pre-collision Assist Not Available". Also all wheel drive mode is not available and the drive mode selection no longer works. Took the car to the Lincoln dealership and they said it is a known problem and that there is a TSB out on this issue. The vehicle has only 66,000 miles on it and it is out of warranty. How can there not be a recall on this issue? They said they need to replace two shafts in the front end costing $5,000.