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Power Train
02/26/2020
MY WIFE CAME TO A COMPLETE STOP AT A STOP SIGN. WHEN SHE TRIED TO PULL OFF, THE VEHICLE REFUSED TO MOVE. TWO GOOD SAMARITANS PUSHED HER INTO A PARKING LOT. HAD THIS HAPPENED ON THE INTERSTATE, IT COULD HAVE CAUSED AN ACCIDENT. INSPECTION A FEW DAYS LATER REVEALED RUSTED AND STRIPPED SPLINES ON THE TRANSMISSION OUTPUT SHAFT AND TRANSFER CASE MATING PART. DURING MY RESEARCH, I FOUND THAT THIS IS A FAIRLY COMMON PROBLEM CAUSED BY ELECTROLYTIC MIGRATION DUE TO A LACK OF GREASE ON THE MATING PARTS DURING ASSEMBLY. PLEASE NOTE THE ABSOLUTELY CLEAN AREAS OF THE TRANSMISSION AND TRANSFER CASE APART FROM THE RUST DISLODGED DURING DISASSEMBLY.
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Vehicle Speed Control, service Brakes
02/11/2019
ON FOUR DIFFERENT OCCASIONS OVER THE COURSE OF ABOUT 10 YEARS, WITH FOOT PRESSING HARD ON BRAKE TOWARD BOTTOM LEFT SIDE OF THE BRAKE, THE CAR ACCELERATED. FIRST TIME, I WAS AT AN ATM. FOOT WAS ON THE BRAKE. I WAS LEANING OUT THE WINDOW GETTING MONEY OUT OF THE ATM AND THE CAR ACCELERATED. A LOUD NOISE OF IT RAMPING UP AND THEN IT JOLTED FORWARD. I IMMEDIATELY SAT BACK STRAIGHT IN THE CAR KEEPING MY FOOT ON THE BRAKE. WITHIN ABOUT 3 FEET THE CAR STOPPED. SECOND TIME WAS AT A FAST FOOD RESTAURANT. LEANING OUT TO GET THE FOOD, THE CAR ACCELERATED. MADE THE LOUD RAMPING UP SOUND. JERKED FORWARD AND IMMEDIATELY STOPPED. THIRD TIME, AT A PHARMACY DRIVE THROUGH, LEANING OUT TO GET THE MEDICATIONS, FOOT ON THE BRAKE. CAR ACCELERATED. LOUD RAMPING UP NOISE. LUNGED FORWARD ABOUT 2 FEET THEN STOPPED. MOST RECENT TIME, I WAS GETTING A TICKET AT A PARKING GARAGE GATE. LEANED OUT TO PRESS THE BUTTON TO GET THE TICKET. 100% POSITIVE MY FOOT WAS ON THE BRAKE. PRESSED HARD ON...
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Power Train
05/22/2018
I WAS TRAVELING DOWN THE INTERSTATE DURING RUSH HOUR, APPROXIMATELY 75 MPH KEEPING UP WITH THE FLOW OF TRAFFIC. WHEN THE VEHICLE ACTED AS IF IT WENT INTO NEUTRAL. I WAS ABLE TO GET THE SUV TO THE SIDE OF THE ROAD WITHOUT CAUSING ANY ACCIDENTS. WHEN I TRIED TO PLACE THE VEHICLE IN PARK IT MADE A GRINDING SOUND AND BEGAN TO ROLL BACKWARDS. I THEN APPLIED THE EMERGENCY BRAKE ON TO KEEP IT IN PLACE. I HAD IT TOWED TO MY HOUSE, AND AT A LATER DATE DURING INSPECTION OF THE DRIVE TRAIN I HAD NOTICED THAT THE LEFT DRIVERS SIDE TRANS AXLE HAD SEPARATED FROM THE FRONT DIFFERENTIAL OF MY RANGE ROVER. AT THAT POINT I REALIZED HOW LUCKY I WAS TO NOT HAVE BEEN EVOLVED IN ANY SORT OF MAJOR COLLISION. I BEGAN TO DO A LITTLE RESEARCH AND READ OF MANY SIMILAR CASES THAT INVOLVED THE FRONT WHEELS LOCKING UP AT HIGHWAY SPEEDS. I AM SO GRATEFUL THAT DID NOT HAPPEN IN MY CASE, BECAUSE I WAS TRAVELING ON A BUSY STRETCH OF INTERSTATE DURING RUSH HOUR. I LATER CONTACTED LAND ROVER USA TO FILE A RECALL CLAIM, A...
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Air Bags, unknown Or Other
12/05/2018
BROUGHT MY CAR FOR AN URGENT AIRBAG SAFETY RECALL MATTER SOLICITED BY LAND ROVER AND THE NHTSA DESCRIBED AS A MATTER THAT "CAN CAUSE SERIOUS INJURY OR DEATH". SCHEDULED APPOINTMENT TWO WEEKS IN ADVANCE AND WAS ASSURED ORALLY AND IN WRITING THAT "IF REQUIRED (THE BUSINESS WILL) PROVIDE A LOANER VEHICLE FOR FREE". I ARRIVED ON TIME TO MY APPOINTMENT AND WAS TOLD THAT NO LOANERS ARE AVAILABLE. I HAVE SCHEDULED SEVERAL APPOINTMENTS FOR TODAY BASING ON THE FACT THAT I WILL HAVE A VEHICLE, I TOOK TIME OFF FROM WORK AND I INVESTED TIME AND MONEY TO DRIVE TO SOLON FOR THE SAFETY RECALL APPOINTMENT. I WOULD LIKE TO RECEIVE A WRITTEN APOLOGY FROM MR RALPH LOMBARDI OR WHOEVER SCHEDULED THIS APPOINTMENT AND WASTED MY TIME AND MONEY. AND I WOULD LIKE TO KNOW HOW IS THIS MATTER GOING TO BE REMEDIED. IS THERE COMPENSATION FOR MY AGGRAVATION? IS THERE A CONSEQUENCE FOR THIS UNPROFESSIONAL BUSINESS PRACTICE?
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Service Brakes
11/12/2018
TL* THE CONTACT OWNS A 2008 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE VEHICLE BEGAN TO LEAK BRAKE FLUID. THE FLUID CONTINUED TO LEAK OVER TIME AND WOULD NOT STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO KNOXVILLE LAND ROVER (10215 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 777-3000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.