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Power Train
11/16/2023
See attached document for complaint
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Unknown Or Other
07/29/2022
. I leased the vehicle from the Suburban of Troy (Jaguar Troy-Land Rover Troy) at 1815 Maplelawn Troy, MI 48084 through Ally Financial on 6/30/22. On 7/29/22 and 8/15/22, I brought the vehicle into the Suburban Collection’s Service Center. I stated that when I remote started the vehicle from the app, I would start driving and a “Gearbox Fault” message would turn on for a day or so and would shut off. I provided the Service Advisor with my login credentials to troubleshoot the concern with my vehicle. Unfortunately, no resolution was made with regards to my vehicle and it was returned to me. This continued to occur. On 1/9/23 (with just over 6,500 miles), I again brought my vehicle into the service center. I started my vehicle using the mobile app while the auto start/stop function was enabled and drove the vehicle for a number of miles and upon entering a roundabout, the vehicle shifted itself into neutral during rush hour traffic. I could not switch out of neutral and had to restart...
