2019 Kia Stinger Complaints

Pulled the dipstick for the first time to check the oil. Proceeded to whip off the end and reinserted to take an accurate measurement of the oil and when I pulled the dipstick back out the plastic tip was broken off. I have read online that this is a common issue. Plastic?? Really?? Seems like a very bad design.

The contact owns a 2019 Kia Stinger. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, after which the vehicle entered LIMP Mode and was unable to accelerate as needed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V634000 (Fuel System, Gasoline); the VIN was included, but the vehicle had already been repaired under the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 63,000.

I called the Vanguard Kia dealership in Arlington (3:22pm), TX the date I received the recall letter on 5/7/2024. The service rep (I didn't get his name) put me hold and confirmed the work would only take 3 hours, I would take a shuttle home, I should arrive first thing at 7am the following morning. I arrived at the dealership to drop my car of 7am on [XXX]. There was no service scheduled for me, but since I get there early I was only 3rd in line to be seen. As I was about to leave in the shuttle, and the Zach (second service rep to help) advised they didn't have the part or the tools to perform the work need to complete my recall. I was upset because I was assured by the service rep I spoke with the day prior that I'd didn't a loaner and I'd drop my car off and get it back same day since it was a 3 hour job. I inquired about getting a loaner vehicle and I was told my job wasn't big enough to qualify for loaner; even my car was still under the original warranty and this was recall rel...

I have gone to Joe Myers Kia no less than 5 times in the last 4 years asking them for assistance in performing the repairs for the recall associated with my vehicle (NHTSA Recall Number 20V518000). The first two times in 2020, they claimed supply chain issues and said they couldn't get the part(s) for the repair. The next 2 times, the took down my VIN and phone number and said they needed to order the part and they'd call me when it came in. They never called. The last time I was there, they insisted that they needed an 8 hour appointment to simply verify that my car was eligible for, and needed, the recall, and then another 8 hour appointment to do the repair. I am not able to give up my car for 2 days, without a loaner, for a 2-3 hour repair job (as approximated in the recall text).

The contact owns a 2019 Kia Stinger. The contact stated that while driving at 30 MPH, several messages appeared on the instrument panel that instructed the contact to take the vehicle to a dealer for service. The contact called the dealer and was informed that a diagnostic test would be performed to determine the cause of the failure. In addition, the contact was informed that there was an extended wait to have the vehicle scheduled for service. The contact later received a notification of NHTSA Campaign Number: 23V634000 (Fuel System, Gasoline) which was linked to the failure. The manufacturer had been notified of the recall but offered no assistance. The failure mileage was approximately 36,000. Parts distribution disconnect.