2007 Kia Rondo Complaints

2/26/18 REPLACED EXHAUST AT FIRESTONE. 4/18 CAR MAKING NOISE BOTH FRONT AND BACK, FELT LIKE SOMETHING WAS ABOUT TO FALL OUT; SHAKING THROUGH THE FLOOR BOARDS. TAKEN TO ANDY'S SERVICE WHERE HE FOUND ENGINE CRADLE RUSTED. NEW PART WOULD COST $500.00 PLUS LABOR. CALLED SOUTH HILLS KIA SERVICE AND DROPPED CAR OFF ON 4/26/18 TO ESTABLISH COST OF REPAIR/NEW VEHICLE. SERVICE MANAGER MATT GAVE ME # FOR KIA CONSUMER 800-333-4542. ERIC TOOK INFO AND CASE #12707877 AND ESCALATED TO REGIONAL OFFICE. ON 5/1/18 RECEIVED CALL FROM BRUCE 520-770-4888 AND SAID ACCORDING TO DISTRICT MANAGER, CAR SURPASSED 60,000 MILE WARRANTY. S.H. KIA TO WRITE ESTIMATE AS TO REPAIR COST. ALSO FOUND LEFT COIL SPRING BROKEN $251.99 COST OF REPAIR. TOLD HIM I WAS WAITING TO HEAR FROM REGIONAL OFFICE ABOUT CRADLE BEFORE I WOULD CONSIDER FIXING ANYTHING. BRUCE ALSO SAID THAT HE COULD NOT GIVE ME A WRITTEN REFUSAL TO COVER ENGINE CRADLE, AND THAT KIA DEALERSHIP WOULD PROVIDE THAT INFORMATION. SPOKE WITH MATT ON 5/2/18...

NEVER INVOLVED IN A ACCIDENT AND AIRBAG LIGHT IS ON, CHECKED WITH A MECHANIC AND THE PASSENGER AIRBAG SENSOR MAT NEEDS TO BE REPLACED WITH A COST OF 2.000 DOLLARS, CAR IS ONLY 59000 MILES.

TL* THE CONTACT OWNED A 2007 KIA RONDO. WHILE DRIVING APPROXIMATELY 80 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED HEAD ON INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.

PASSENGER AIR BAG "OFF" LIGHT COMES ON EVEN THOUGH A PASSENGER IS IN THE SEAT WITH SEAT BELT FASTENED. SOMETIMES IT WILL GO OFF WHEN A PASSENGER SITS IN THE SEAT, AND AT OTHER TIMES IT COMES ON AND STAYS ON, REGARDLESS OF HOW MANY TIMES PASSENGER REPOSITIONS IN THE SEAT OR REFASTENS THE SEAT BELT. I NEVER KNOW IF THE AIR BAG IS ARMED PROPERLY OR NOT. OCCURS STANDSTILL OR WHILE DRIVING.

2007 KIA RONDO. CONSUMER WRITES REQUESTING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED RUSTED BREAKLINES AND A LEAKY OIL PAN. THE CONSUMER REQUESTED A REIMBURSEMENT. UPDATED 10/05/2017*JS *JS