2005 Jeep Liberty Complaints

The contact owns a 2005 Jeep Liberty. The contact stated while driving approximately 10 MPH, the front driver’s side wheel detached from the vehicle. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 06V288000 (Suspension). The vehicle was repaired but continued to experience the same symptoms. The vehicle was towed to a local dealer. The manufacturer was informed of the failure but was unable to assist. The failure mileage was approximately 75,000.

I have a 2005 Jeep Liberty Sport. I was backing out of my driveway when I heard a crunching sound. I got out of the car and saw that the passenger side of my car was much lower than the driver's side. I noticed that their was windshield wiper fluid pouring out of the front end. Upon inspection, I noticed that the ball joint had snapped and the control arm was almost on the ground. Had I been able to get to the freeway as planned, I could have been seriously injured. I called to verify recall information and was informed that the ball joint recall issue had been resolved. However, with further investigation, it seems that this issue is happening after the repairs as well. I have attached pictures. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The rear window latch does not work. It will not open to latch the window closed with the back door. The window then opens when driving. I have a bungee cord holding my window closed. So anyone can enter my vehicle and it moves when I stop or go. I am ot able to use my back door due to having to redo it everytime. My driverside door also does not lock or unlock all the doors when I press the lock or unlock button. I have to open my door and shut off jeep and try numerous times for ot to work.

The contact owns a 2005 Jeep Liberty. The contact stated the recall repair of NHTSA Campaign Number: 18V278000 (Suspension) was completed. The contact stated while driving 35 MPH, she heard abnormal sounds coming from the rear-end of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear upper and lower ball joints needed to be replaced. The dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was repaired. The approximate failure mileage was 9,000.

In the past 15 months (recently as last week) I've had to replace the ball joints in the front end. We are the original owner and have the same address when purchased. I see there was a recall notice but i was never informed. NHTSA Recall #06V288000. The repair on 9/210/21 repair was a total of $516.00. The repair in 6/2020 was $516.00 as well. Lower ball joint - $136 Upper control arm - $130 Labor - $250