2002 Jaguar S-Type Complaints

OUR 2002 JAGUAR S TYPE WITH 44,000 MILES HAS TRANSMISSIONS PROBLEMS. WE CONTACTED THE DEALER ON SEVERAL OCCASIONS AND THEY WILL NOT STAND BY THEIR VEHICLE. THERE HAVE BEEN NUMEROUS COMPLAINTS REGARDING TRANSMISSIONS PROBLEMS WITH THE COMPANY. WE NEED HELP GETTING THIS PROBLEMS SOLVED. WHY SHOULD I HAVE TO SPEND THOUSANDS OF DOLLARS TO FIX. THIS IS A $60,000 VEHICLE. HELP. *JB

CONSUMER COMPLAINT REGARDING DEALERS FAILURE TO PROPERLY DIAGNOSE AND REPAIR DRIVE TRAIN FAILURE IN 2002 JAGUAR S TYPE. *TS ***NO ANSWER REQUIRED*** THIS PROBLEM SEEM TO BE MORE PRESENT DURING COOL TEMPERATURES. FROM THE FIRST DAY OF PURCHASE THE VEHICLE DEMONSTRATED UNSATISFACTORY OPERATION OF THE TRANSMISSION, EXHIBITING ROUGH TRANSITION FROM ON GEAR TO THE NEXT WHEN THE DRIVE TRAIN WAS COOL. THE TRANSMISSION WAS REPLACED WHICH REDUCED THE SEVERITY OF THE ROUGH SHIFT BUT IT NEVER SHIFTED AS SMOOTHLY AS THE CONSUMER FELT A LUXURY VEHICLE SHOULD. DURING THE WINTER THE CONSUMER HAD DIFFICULTY GETTING THE VEHICLE TO START. SOMETIMES IT TOOK THREE ATTEMPTS TO START. THEN FIVE MINUTES LATER THE VEHICLE WOULD STALL AND THE FAIL SAFE WARNING LIGHT ILLUMINATED ON THE DASH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO LOCATE THE PROBLEM. THE PROBLEM RECURRED AND AGAIN THE DEALER WAS UNABLE TO FIND A PROBLEM. *NM

DT: THE CONTACT SPECIFICALLY STATED THAT WHILE DRIVING, THE VEHICLE SHIFTED INTO REVERSE. THERE WAS A LOUD BANG AND VIBRATION. THE CONTACT MOVED THE VEHICLE AWAY FROM THE HIGHWAY AND REALIZED THE VEHICLE WAS IN REVERSE. HE DROVE THE VEHICLE TO A NEARBY MECHANIC AND ASKED HIM IF THE VEHICLE WAS SAFE TO DRIVE. THE MECHANIC ADVISED HIM TO DRIVE THE VEHICLE HOME. THE NEXT DAY THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC, AND SAID THAT THE DOG IN THE BACK SEAT MAY HAVE HIT THE GEAR SHIFT AND CAUSED THE CHANGE OF GEARS. THE CONTACT DID NOT FEEL THAT THIS ACTUALLY HAPPENED. THE MECHANIC STATED THAT THE TRANSMISSION EXPLODED AND LOST TRANSMISSION FLUID. A SERVICE DEALER SAID THAT THIS COULD HAVE HAPPENED BECAUSE THE VEHICLE RAN OVER SOMETHING IN THE ROAD. THE MANUFACTURER HAS NOT BEEN CONTACTED YET, BUT WAS SENDING HIM AN EMAIL AS SOON AS HE FILED A COMPLAINT WITH NHTSA. *AK UPDATED 12/27/05. *JB

WHILE DRIVING CONSUMER HEARD A LOUD BANG AND 2002 JAGUAR S TYPE BEGAN VIBRATING. THE GEAR SHIFT HAD MOVED FROM DRIVE TO REVERSE. *TS THE CONSUMER TOOK THE VEHICLE TO A LOCAL GARAGE WHERE THE MECHANIC DETERMINED THAT THE TRANSMISSION HAD EXPLODED AND HIT THE FLOOR WITH A MAJOR LOSS OF FLUID. THE CONSUMER WAS WAITING ON THE MECHANIC'S DETERMINATION TO SEE IF SOMETHING COULD HAVE POSSIBLY HIT THE UNDERCARRIAGE OF THE VEHICLE. IF THAT WAS THE CASE THE CONSUMER WOULD BE ABLE TO FILE A CLAIM WITH HIS INSURANCE COMPANY. *JB

DT: 1ST TIME CAR WAS PARKED ON AN INCLINE, AND AFTER RETURNING THE GEAR SHIFT WILL NOT MOVE OUT OF PARK. THEN , CAR WAS TOWED TO DEALERSHIP, WHO REPAIRED THE PROBLEM. AFTERWARDS, ONCE AGAIN VEHICLE WAS PARKED ON AN INCLINE AND VEHICLE WOULD NOT COME OUT OF PARK. TALKED TO A JAUGUAR REPRESENTATIVE, WHO SUGGESTED REPLACEMENT OF THE PART. THEN, JAGUAR REPRESENTATIVE ARRANGED MEETING WITH A NEW DEALERSHIP FOR A DIAGNOSTIC. MECHANICS STATED THAT THEY WERE AWARE OF THE SHIFT LEVER. PROBLEM. DEALER REPORTED THERE WAS NO SOLUTION FOR THIS PROBLEM. WHEN PROBLEM OCCURRED DEALER SUGGESTED THAT CONSUMER PULL EMERGENCY BRAKE WHEN THIS OCCURRED, AND ROCK THE VEHICLE TO GET IT OUT OF PARK. THERE WAS A SERVICE BULLETIN ABOUT THIS. ISSUE. OWNER WROTE LETTER TO THE JAGUAR TO MAKE THEM AWARE, AND WAS WAITING TO HEAR FROM DEALER. *AK