2022 Infiniti QX60 Complaints

Our 2022 Infiniti QX60 was brought in at Infiniti Service Center for regular oil change. The car had 29,564 miles. After the service, I was deciding whether to take the highway or the local route. I thought of stopping by the church, so I decided to take the local route. After driving for 4.2 miles on a road with cars moving at 45 mph, our QX60 suddenly just stalled. The car cannot be started. Dashboard lights were fading. It was good hazard lights were still blinking. It was a terrifying experience seeing how fast cars & trailer trucks were going behind us. We had to call 911 to have a police car go behind us & avoid oncoming traffic colliding & piling on our car. We called Infiniti Roadside Assistance to help us get a towing truck to bring the car back to service. The service center said that they will change the fuel injector. Take note that QX60 has had stalling issues in the past even with earlier models. Please see all the forums & complaints. We had a 2019 QX60 that just st...

255/50R20- I have done every service at the dealership except one (last one). I was told all 4 tires were worn out and they refused to rotate tires, took it to another place and was told the same. Vehicle has 27,000 and both places told me it was very unsusual. Called dealership and they directed me to bridgestone which refused to help as well claiming tires from manufacturer have no warranty. Makes no sense!

The QX60, and possibly many other Infiniti models has a serious flaw in the Apple Car Play and Android Auto features. This affects my model year of 2022 but I understand from other owners it is like still an issue on model year 2023 and 2024 and likely others. The issue is there are not adequate volume adjustments for paired phones with Apple Car Play and Android Auto. If you adjust the paired audio on the car's infotainment system for a phone call, then the next call that comes in will sound a deafining ringer volume. If you turn down the volume for a normal ringer volume then the audio volume on the call is so low you can't have a conversation. This may seem like a non issue, however, when a call comes in and the volume is at its previous level for a phone call, it is so startling it causes all passengers to jump and hold their ears. At least a half a dozen times this has startled me to the point where I inadvertanlty swerved across my lane bounder quickly trying to find the vol...

The vehicle shifts from drive into neutral intermittently. This has happed several times over the coarse of 2 years that we have had vehicle. It has occurred on both highway and street driving and is a major safety concern. We have brought it into the dealership and they could not replicate it the first time and now they are working with Infiniti to troubleshoot.

Safety issue with the Ringtone volume in the infotainment system while connected to Apple Carplay(not Bluetooth). The Ringtone volume setting is being adjusted(unwillingly) along with the call/media volume while in a phone call. Because the call volume has to be increased to a high level in order to hear the conversation, the Ringtone volume will be unintentionally increased at the same time. This cause a dangerously loud ring when a new call comes in due to the Ringtone volume stay high after the previous call. The Ringtone volume can be manually lowered after each call, but the loud ring still occur while adjusting, and defeat the purpose of such hand-free system. This issue cause a jump-scare every time a phone call is received, which could lead to an accident in certain situation. Repro steps: 1 - Start the car and let Apple Carplay connect automatically. 2 - Ensure the Ringtone volume is set to the minimum via the car's infotainment. 3 - Make a phone call using the connected ph...