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Suspension
07/18/2024
Took the vehicle in to the dealership for an oil change and state inspection. They informed us of the front lower control arms bushings are cracked, torn and need to be replaced. The vehicle is 5 years old with 41,000 miles. I asked the dealership why they would be this way and the service writer stated that it is just the quality of the bushings. Why are the bushings that worn on a vehicle that drives 8,000 miles per year, garage kept and all highway miles?
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Back Over Prevention
07/11/2024
The contact owns a 2019 Infiniti QX60. The contact stated that while reversing, the back-up camera malfunctioned and a black screen appeared, causing a visibility hazard for the driver. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V654000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 20,000.
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Power Train
05/06/2024
Transmission failure. The CVT transmission did not engage in gear while driving (on the highway!) I was able to drive in "limp mode" to reputable mechanic in the area. The mechanic flushed the CVT fluid, changed the filters and checked all the electronic codes, but the problem persists. The vehicle will require a new transmission or a rebuild.
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Electrical System, unknown Or Other, engine
01/08/2024
My vehicle shut down while driving, my safety, the safety of others was very much at risk as the vehicle shut down with no warnings while driving at a very busy time and roads, cars where honking at me, I have not taken the vehicle to the dealer ship as they were just going to run a diagnosis and charge almost $300 dollars for that however I took my vehicle to Auto Zone they checked it briefly for me and found no error codes but this shut down has now happened twice while driving is very scary. The warning lamp that pop while vehicle shut down was FEB warning light along with the battery light.
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Unknown Or Other
11/01/2023
While driving at approximately 60 mph I heard a loud popping noise. Once I stopped I noticed my sunroof was completely shattered. I was not in traffic and had not gone under any underpasses. This happened all by itself. The car had been inside the garage and my ride was approximately 15-20 minutes.