2017 Infiniti QX60 Complaints

  • Structure, engine 03/15/2024

    The vehicle needs a completely new engine and I had made it known that I want to trade in the vehicle the very next day but was told that I need to wait until 30 days has past. I have reached out to the Loan institution and have documentation provided below of that INFINITI database in November of 2023 that this same vehicle needed a new engine. Both my children were hospitalized for breathing in these toxic vapors that were released from the tailpipe of the vehicle to which HGREG said they resolved and did not, as soon as vehicle started up the whole dealership came outside thinking someone's vehicle was on fire. Both my children are age 2 1/2 and 11 months old. Both were on breathing treatments due to the level of carbon monoxide released in vehicle while driving.

  • Electrical System, unknown Or Other, service Brakes 05/10/2024

    ABS lit stayed lit and AWD error lit also on.

  • Air Bags 05/07/2024

    The passenger airbag warning light on my 2017 QX60 AWD began flashing non-stop, indicating that the airbag was not working properly. After bringing it to the Infiniti dealer, the stated that the ODB code B00A0 was showing up, which is for the Occupant Classification System (OCS) for the passenger airbag. In order to fix this, they need to replace both OCS seat sensors, as well as the OCS module, at a cost of $1,600. Until this repair is made, the passenger airbag will not work in a collision. This is the same issue that has plagued various Infiniti models in prior years, including the QX60 (2014-16) which were included in a recall (NHTSA# 16V-244). It is obvious that the issue also exists in the 2017 models, and the recall should be expanded to include this year as well.

  • Power Train 04/04/2024

    Dear Infiniti Consumer Affairs, I am writing to express my concern about the recent transmission failure in my vehicle. This is the second time I have experienced a transmission failure in less than a year. The first transmission failure occurred on around May of 2023. The symptoms were as follows: The transmission gave out while on the highway, causing the vehicle to not start or drive. The transmission would not shift gears at 4000 RPMs unless I let off the gas and then gave it gas again. I took my vehicle to the dealership on sometime in May 2024, and they replaced the transmission after they tried to do a valve body that was recommended by the warranty department. Later, I was told that the failure was caused by a Faulty Transmission and was on recall notice. The second transmission failure occurred on 4/5/2024. The symptoms were as follows: The transmission would not shift gears at 4000 RPMs unless I let off the gas and then gave it gas again. The transmission would someti...

  • Electrical System, engine 07/20/2023

    My vehilce only has 31000 miles on it and the cooling fan went out, was not due to anything that I did driving wise. When I called Infiniti Warranty Divison in Franklin Tennessee they said they are aware of the complaints by other customers they said they issued a technical bullentin ITB17-048 but said there was no reason for a recall but they deemed it necassry to make a design change which fixed this problem and also required a module change also. They said they are not responsible for the problem, but if that is true then why did they make the design change. So any owners with old design will have an issue and will have to replace the unit. So I am glad that I was not on the road driving and would have been stuck in the heat trying to get the car repaired. There was no warnings about the issues and even though they may the dealers aware of the issue no notice was sent owners. Please review the number of complaints that were made online about this issue. Feel like they just took adva...

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