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Service Brakes
08/15/2014
THE BRAKES OF MY 2007 INFINITI QX56 FAILED WHEN I WAS DRIVING MY WHOLE FAMILY, INCLUDING TWO KIDS, ON THE RAMP UP TO HIGHWAY. I STEPPED ON BRAKES TO SLIGHTLY SLOW DOWN FOR ENTERING THE FREE WAY AFTER ANOTHER CAR, AND ALL FOUR WHEELS STARTED TO HAVE LOUD GRINDING SOUNDS, AND BRAKES DIDN'T TAKE ACTION, NO MATTER HOW HARD I STEP ON IT. I HAVE TO MAKE A SHARP CURVE OUT TO THE EMERGENCY LANE AND SLIDE MY CAR OUT TO ACCESS ROAD. AFTER FINALLY SLOWING DOWN THE CAR AND PULLED OVER TO A PARKING LOT. I NOTICED THE BRAKE LIGHT ON THE DASH IS ON. FORTUNATELY I DIDN'T HAVE A COLLISION WHEN DOING THE CURVING, SLOWING DOWN AND DRIVING, WITH A USELESS BRAKE. AND ALTHOUGH MY FAMILIES WERE SCARED TO DEATH, THEY WERE NOT HURT. FINALLY, I MANAGED TO DRIVE HOME FROM LOCAL ROAD, UNDER 20MPH WITH EMERGENCY FLASHING ON. AND ONE DAY LATER I MANAGED TO DRIVE THE QX56 TO SEWELL INFINITI DEALER AT DALLAS. AND AFTER INSPECTION, THEY TOLD ME THE BRAKE BOOSTER SENSOR WAS DEFECTIVE, AND THE REPAIR COST WOULD BE ~ $1,...
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Suspension, equipment Adaptive/mobility, electronic Stability Control (esc)
06/02/2014
TOOK MY CAR TO GET NEW BREAKS AND HE SAID I NEEDED NEW CONTROL ARMS. I ASKED HOW I KNOW AND HE SAID TIRE WEAR. I HAVE GONE THRU 6 SETS ( THOUGHT IT WAS BECAUSE IT WAS A HEAVY SUV AND A MAKE A LOT OF RIGHT TURNS) HE ALSO SAID BACK END SLIPPING (THIS HAS HAPPENED A LOT AS WELL I THOUGHT IT WAS BECAUSE NOTHING WAS IN THE BACK LIKE A TRUCK) I CALLED INFINITI AND THEY SAY I HAVE TO PAY $95 AND NO GUARANTEE THEY WILL FIX IT FOR FREE. I SEE A BUNCH OF STUFF ONLINE ABOUT 2007 CONTROL ARMS SO NEED TO KNOW WHY MY CAR IS NOT INCLUDED OR AT LEAST LOOKED AT FOR FREE. *TR
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Exterior Lighting
10/15/2012
TL* THE CONTACT OWNS A 2007 INFINITI QX56. THE CONTACT STATED THAT CONDENSATION BEGAN TO BUILD IN THE HEADLIGHTS. THE HEADLIGHTS LATER FAILED AND THE CONTACT DISCOVERED THAT THERE WAS A CRACK IN THE SEAL OF THE HEADLIGHT ASSEMBLY. THE DEALER INFORMED THE CONTACT THAT THEY KEPT THE LIGHT ASSEMBLY IN STOCK BECAUSE THE FAILURE WAS COMMON. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 56,000. *TR
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Steering, suspension
04/07/2013
WHILE TRAVELING AT NORMAL HIGHWAY SPEEDS ANY ROAD IMPERFECTIONS, POT HOLES, BRIDGES, OR BUMPS WILL CAUSE THE VEHICLE TO VEER TO THE RIGHT AND FEEL AS THOUGH YOU ARE LOOSING CONTROL. TWO HANDS MUST BE USED WHILE ENCOUNTERING ANYTHING OTHER THAN A PERFECT ROAD. IT IS EXTREMELY SCARY AND UNSAFE WHEN TRAVELING AT SPEEDS GREATER THAT 50 MPH. IT FEELS AS THOUGH THE REAR OF THE VEHICLE IS GETTING READY TO PASS THE FRONT. THIS IS OUR FAMILY VEHICLE AND I FEAR FOR MY FAMILIES SAFETY WHILE DRIVING. THE SUSPENSION HAS BEEN CHECKED AND HAS BEEN FOUND TO BE IN WORKING ORDER ALTHOUGH IT IS OBVIOUS SOMETHING IS EXTREMELY WRONG. *TR
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Suspension, wheels
09/05/2012
I PURCHASED NEW TIRES AT INFINITI OF COCONUT CREEK SEPTEMBER 2012. THERE IS A VIBRATION AND NOISE AT LOW SPEED, BELOW 30 MPH. I TOOK IT BACK TO THE DEALER NUMEROUS TIMES AND WAS TOLD IT IS NOT THE TIRES, IT IS THE SUSPENSION THAT IS LOOSE AND I WILL JUST HAVE TO LIVE WITH IT. PER THE DEALER, INFINITI KNOWS THERE IS A PROBLEM WITH THE SUSPENSION ON THE QX56 AND THE ARMADA AND THERE IS NO FIX. THEY WILL NOT REPLACE THE SUSPENSION. *TR