-
Suspension
09/09/2011
TL* THE CONTACT OWNS A 1997 INFINITI QX4. THE CONTACT STATED THAT THE REAR BUSHINGS FROM THE UPPER CONTROL ARM DETERIORATED, CAUSING THE VEHICLE TO ROLL ABNORMALLY WHEN ACCELERATING OR DECELERATING. THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE WHEN THE CONTACT WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,015.
-
Steering
09/16/2010
TL*THE CONTACT OWNS A 1997 INFINITI QX4. THE CONTACT WAS TRAVELING 25 MPH AND BEGAN TO HAVE TROUBLE CONTROLLING THE STEERING WHEEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS CORROSION IN THE STEERING COLUMN AND SHE NEEDED A NEW VEHICLE. THE CONTACT STATED THAT THEY HAD THE STRUTS AND SUSPENSION REPLACED A YEAR EARLIER BECAUSE OF CORROSION AND WAS TOLD THAT THE VEHICLE WAS IN GOOD SHAPE. THE CONTACT STATED THAT THIS WAS A SAFETY ISSUE, BECAUSE OF THE CORROSION. THE FAILURE MILEAGE WAS 172,000 AND THE CURRENT MILEAGE WAS 174,000. UPDATED 05/20/11*LJ UPDATED 1/5/12 *CN
-
Steering, suspension
07/19/2010
WHILE ON INTERSTATE 10, THE QX4 SHAKES UNCONTROLLABLY WHILE DRIVING AT HIGHER SPEEDS AND THE STEERING WHEEL DOES NOT TURN IN PORTION TO THE ROTATION OF TURNING THE WHEEL. CHANGED THE STRUTS IN THE FRONT AND THE BACK AND SHOCKS WITHOUT ANY PROGRESS.
-
Suspension
02/02/2009
TL*THE CONTACT OWNS A 1997 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE STARTED TO HEAR A LOUD NOISE ON THE DRIVER SIDE. THE VEHICLE WAS THEN INSPECTED BY A DEALER WHO INFORMED HIM THAT THE FRONT LEFT SHOCK TOWER HAD COMPLETELY RUSTED DUE TO CORROSION. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 04/15/11*LJ UPDATED 05/02/11
-
Suspension
08/15/2010
THE FRONT DRIVER SIDE STRUT TOWER RUSTED OUT ON MY 1997 INFINITI QX4. PART OF THE STRUT TOWER SHEARED, CREATING AN OBSTRUCTION THAT INTERFERED WITH VEHICLE STEERING. I WAS NOTIFIED OF THIS PROBLEM BY MY MECHANIC AFTER I ASKED HIM TO INSPECT THE SHOCKS AND STRUTS TO SEE IF THEY NEEDED TO BE REPLACED. MY MECHANIC ADVISED ME TO PARK THE CAR UNTIL IT COULD BE REPAIRED SINCE IT WAS NOT SAFE TO DRIVE. *TR
