2013 Infiniti G37 Complaints

2013 G37 with only 58K in miles. The passenger interior was flooded after some rainstorms. The dealer has provided me an estimate of $3,000 to repair the sunroof drain and the water damage to the body control module (BCM). Infiniti Consumer Affairs has been zero help. They just gave me the run around. There are tons of videos and posts regarding the defect with the sunroof drain.

The air bag sensor and lights indicated that the passenger side air bag was not operating. We took the vehicle to the Infiniti Dealer and they did a diagnostic test and determined that the sensor in the passenger seat was not working. We were told that in the event of a collision that the air bags in the entire car would not deploy if the passenger air bag was not replaced. In order to have operating air bags the passenger seat would need to be replaced. The cost of the seat was 7,452.84 and the labor was 525.00. This repair was completed on 12/13/2021. It is now 7/18/23 and the passenger air bag light is now illuminated again. This repair is past the one year warranty. My wife is the only driver of this vehicle and rarely has anyone using the front passenger seat. There was a recall (number 08v522100) for this same issue fir 2007/08 G models. Please investigate this safety issue before someone is seriously injured due to this failure.

During a routine oil check, mechanic stated that the steering rack was leaking. Upon replacement of the steering rack replacement, mechanic discovered that the steering pump was also leaking. No repairs could be done to either, rack or pump, and both steering rack and the steering pump were replaced.

Occupancy airbag sensor went on in vehicle and dealer stated that it would be about $5200 to fix the sensor as it is built into the seat. Per Dealer- safety hazard not to fix as its not guaranteed to go off in case of an accident.

My son was driving the car and someone failed to yield in a roundabout and hit him. The passenger side curtain airbag deployed and popped. Now he has ringing in his ear and possible ear drum damage. Doctors appointment is scheduled to confirm that.