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Power Train, engine
10/06/2021
MY CAR WAS SLOWING DOWN AND JERKED IN AND OUT OF FIRST GEAR IVE BEEN HAVING THIS PROBLEM FOR MOTNTHS I LOOKED ON INFINITI FORUM AND SEEN ITB12-027D AND INFINITI WILL NOT FIX MY CAR I ALMOST HIT SOMEONE CAR DUE TO THE CAR DRIVING REALLY WEIRD ! AND SWERVED AND HIT A CURB INSTEAD THIS IS RIDICULOUS IM ALSO REPORTING THIS TO THE BBB AS WELL BECAUSE PLENTY OF PEOPLE ARE REPORTING THIS AS AN ISSUE WITH THIS YEARS TRANSMISSION AND ENGINE AND THEY ARENT DOING ANYTHING TO FIX IT BUT THROW PRICES AT THEIR CUSTOMERS FOR THE TO FIX TEHE PROBLEM THEMSELVES
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Air Bags, seats
12/12/2018
In 2018 dash and passenger airbag light illuminated. Took it to dealer and was told that occupancy sensor in passenger seat needed to be replaced. In 2021 dash airbag light flashing and passenger airbag light off illuminated. Code determined occupancy sensor. Cost to repair basic car safety feature $7000.00 which is prohibitive.
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Air Bags
03/12/2021
THE AIRBAG WARNING LIGHT IS FLASHING ON MY - I TOOK IT TO THE DEALER AND ASK THEM TO INVESTIGATE OR IF THERE WAS A RECALL I'M CONCERNED THAT THE AIRBAG IS IN DEFAULT THEY CLAIMED THERE WAS NO RECALL AND THAT IT WOULD COST ME LOT OF MONEY FOR THEM TO FIX IT .ITS STILL FLASHING AND THAT WAS ABOUT A YR AGO DEALER SHOULD HAVE RECORD KERNEY MESA INF SAN DIEGO
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Air Bags
04/06/2021
THE PASSENGER SEAT OCCUPANT SENSOR IS NOT WORKING
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Suspension
01/21/2021
MY INFINITI SUSTAINED FRONT SUBFRAME DAMAGE FROM ROAD DEBRIS ON SEPT 27, 2020.UPON INSPECTION I SAW THE DAMAGE AND FILED A CLAIM WITH ALLSTATE INSURANCE (CLAIM #060646535) ON NOV 11, 2020. DURING THE CLAIM ALLSTATE REFUSED TO PAY FOR A NEW FRONT SUSPENSION MEMBER (INFINITY PART NUMBER 54401-JK00B) AND DEMANDED A USED PART, TAKEN OFF A SALVAGED "JUNK YARD" CAR BE USED. I INQUIRED ABOUT THE TESTING DONE TO CONFIRM STRUCTURAL INTEGRITY OF THE "RECYCLED" PART AND FOUND ONLY A CURSORY VISUAL INSPECTION WAS DONE. BECAUSE ALLSTATE WOULD NOT PAY FOR A NEW PART I COULD NOT GET THE CAR REPAIRED AT THE DEALER AS THE DEALER ONLY PUTS NEW PARTS ON CARS. SO I TOOK THE CAR TO CALIBER COLLISION, 1203 AVE K, PLANO, TEXAS 75074. CALIBER WAS ABLE TO "WORK THE SYSTEM" TO GET ALLSTATE TO PAY FOR A NEW PART. MY UNDERSTANDING IS BODY SHOPS DELIBERATLY PURCHASE USED PARTS FOR A LOW QUALITY SUPPLIER THEN REJECT THE PART AND THEN ALLSTATE ALLOWS A NEW PART TO BE PURCHASED. JUST A LITTLE "FOOLING" THE INSURANCE...
