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Air Bags
05/01/2024
Dashboard is literally disintegrating into many small pieces. The area over the passenger airbag will come at the passenger as plastic shrapnel. It will also probably affect the force the bag has when inflated. This issue is from using substandard materials.
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Engine
02/05/2024
I own 2012 Hyundai Veracruz, I called Conceilli Hyundai Service repair service to make an appointment for my hyundai recall for oil leaking on alternator, the closest dealer to my location Conshohocken Conceilli Hyundai which I have called several times over the past month to get repaired. "Rick" the service manager said they are not taking any "recall repairs". I asked for a future appointment and he told me I can find another dealership.
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Service Brakes, Hydraulic
01/08/2024
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
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Electrical System, engine
12/20/2023
The contact owns a 2012 Hyundai Veracruz. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that there was no sound of the starter motor. The contact stated there was no warning light illuminated. The contact had the vehicle towed to the residence. The contact called an independent mechanic who diagnosed that the starter motor needed to be replaced. The vehicle would not restart, and the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 151,428.
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Electrical System
08/12/2022
The contact owns a 2012 Hyundai Veracruz. The contact stated that the vehicle had been repaired under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) over a year ago. The contact stated that once the recall was completed, the vehicle experienced failures with the main battery. The contact stated that the battery needed to be jumpstarted on several occasions. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic advised the contact that the alternator and ignition systems were functional. The contact stated no warning light was illuminated. The contact stated that the battery had been replaced more than five times however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.