2008 Hyundai Veracruz Complaints

The contact owns a 2008 Hyundai Veracruz. The contact stated while driving at approximately 45 MPH and slowing to exit a highway while turning to the right on the exit ramp the vehicle stalled. The contact stated that the power steering failed, and extra force was needed to turn the steering wheel. The contact did not notice any warning lights being illuminated. The contact stopped and turned off and restarted the vehicle and the steering regained normal functionality. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic determined that the alternator and battery needed to be replaced. The vehicle was repaired. The contact stated that the failure returned and additionally, the vehicle was leaking engine oil. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that the alternator needed to be replaced and that the seal on the oil drain plug was replaced. The vehicle was repaired but was still leaking oil and experiencing inter...

The contact owns a 2008 Hyundai Veracruz. The contact stated that the valve cover gasket was leaking and had been replaced several times, in addition to the manifold; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where he was informed that the valve cover gasket was leaking. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 75,000. Parts distribution disconnect.

We received a recall notice during the pandemic for an issue that previously was a recall. It was repaired but was not a permanent fix. There was oil leaking on the alternator but we were told that they couldn't make the repair for three months due to being so backed up. We understood and put off the repair until they were more caught up. We took our Veracruz in for the repair, which was supposed to be at no cost to us, only to have the dealership want over $2000 to repair it or they said they couldn't guarantee that oil wouldn't continue to drip onto the alternator. We declined the extra cost because the recall was to replace the alternator and install an oil protector. They told us that our vehicle would be ready at a certain time and it wasn't. When we finally got it back they left out parts and didn't let us know they had them but easily located them when we went back to get them. The next morning after we picked up our vehicle it was dead and there was oil all over the inside unde...

The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving approximately 35 MPH, the vehicle started shaking violently and lost motive power and stalled. The contact was able to restart the vehicle and drive to his residence. The contact became aware that the alternator had shattered and was filled with oil. The contact called and notified the local dealer about the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.

The contact owns a 2008 Hyundai Veracruz. The contact stated while driving approximately 30 MPH, the vehicle lost motive power and stalled. The contact stated that the battery warning light was illuminated. The contact stated that the vehicle was jumpstarted, and she was able to drive to her residence. The contact stated that the failure recurred later that day and the vehicle was towed to her residence. The vehicle was pushed to an independent mechanic who diagnosed the vehicle and determined that there was engine oil on the alternator. The contact stated that in November of 2022, the vehicle was serviced under NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling) at the dealer. The contact related the failure to the recall. The contact stated that the dealer was contacted, and the vehicle was awaiting a diagnostic test and repair. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.