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Engine
02/28/2024
The engine component that failed was the connecting rod. The situation was that the engine seized randomly in the middle of an airport tunnel as I was attempting to pick up my parents and leave. There were no warning lights, no abnormal engine sounds, and no unusual activity beforehand. I have heard from a certified Hyundai dealer that this problem is becoming common on my vehicle and that they have, in fact seen several cases where the engine randomly seized. I do not have access to the engine that seized anymore as I have replaced it with a used one so I would not be able to provide it for investigation. I am not sure if a Hyundai manufacturer has checked the problem out.
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Engine, fuel/propulsion System
07/09/2024
The engine on our 2013 Santa Fe Limited has seized. We have maintained this vehicle with regular oil changes, breaks, tires, and anything else our trusted mechanic has recommended. While driving, the car slowed down considerably and was not accelerating. No dashboard lights appeared. This was during evening rush hour and became very dangerous. I pulled over to the shoulder and called for help. Once the tow arrived, we started the car and the check engine light came on. I checked the oil, it looked good. Tow truck driver took it to the dealership. Dealership said the car had no oil and that the engine has seized. I saw that there was oil before the driver took the car. So, that's not possible. The dealership said they added oil and that we would need a new engine. After discussing with the dealership my very expensive option, I have been researching the recalls and problems others have been having with the exact same thing happening. If there was no oil, why wasn't the oil light coming...
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Structure
02/22/2024
The left back door of the vehicle is not operational. This issue is causing significant concern, especially in potential emergency situations where access through this door may be crucial. It is imperative that this problem is addressed promptly to ensure the safety and functionality of the vehicle.
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Service Brakes, engine
07/04/2023
The contact owns a 2013 Hyundai Santa Fe. The contact stated while depressing the brake pedal, the pedal extended to the floorboard and the stopping distance was extended. The vehicle was taken to the local mechanic who flushed the brake lines and replaced the brake master cylinder, but the failure persisted. The vehicle was later taken to the local dealer, but no further information was available. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was also experiencing excess oil consumption. The cause of the failure was not yet determined. The failure mileage was 115,000. The VIN was not available.
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Service Brakes
01/01/2020
Hyundai Recall HY251, NHTSA 23V651000. The ABS Module is failing. This issue may cause the car to catch fire while driving or parked. I've taken the car to multiple dealers. The ABS light is on, the Traction Assist light is on, the Down Hill Assist light is on, and the Parking Brake light is on. The dealers are more than happy to provide standard maintenance services, but are evidently unable to get the part to fix this issue. One dealer told me they could replace the entire ABS Module, but the manufacture would not approve it. This car is my main form of transportation and is causing me enormous stress not knowing when or where my car is going to catch on fire, and if it'll end up causing damage to other people's property. Hyundai has had more than sufficient time to address this issue and to make the corrective parts available to dealers.