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Engine
07/03/2024
The contact owns a 2010 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 183,000.
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Suspension
01/01/2024
At any speed period, if i hit a pothole or those little ripple things on side of the country county roads, any of them causes my vehicle to jerk and makes a a sound like the entire right front end is going to fall apart at any moment and it either jerks my vehicle off the road on the right side or it either jerks the vehicle into the opposite lane towards on coming traffic. My truck has caused me to go completely off of the highway into the grass to avoid a collision...and anytime I hit the most tiniest of bumps it sounds Like the entire right side suspension is going to fall completely off and at high speeds it shakes uncontrollably...
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Service Brakes, Hydraulic
11/27/2023
The contact owns a 2010 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. The vehicle later lost motive power after pulling into the driveway. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and transferred the contact to the dealer. The contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The failure mileage was 113,196.
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Steering, suspension, power Train
09/29/2022
Whenever i hit a bump on the side of the road, the truck jerks really badly and if im not grasping the steering wheel with all my strength, it will jerk me off the highway from the bump making the entire car go off the road. Also, each bump i hit, i hear a very very loud metal on metal knocking sound from the right passenger side of the tire area. Not sure if it is a strut assembly or engine mount that wasn't correctly bolted down during manufacturing. Also, when i press the gas pedal, it sounds as if theres some type of cable thats being stripped or something. And whenever i am holding the steering wheel straight and firmly, the truck automatically has a mind of its on at times and will jerk the car to the right or to the left while im holding the wheel still. All mechanics have said that they don't see anything wrong with it but there's obviously something wrong with it and I am scared to drive it. It has got to be a manufacturers defect on those components of the vehicle. Please rem...
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Electrical System, unknown Or Other
09/27/2023
My 2010 Hyundai Sante Fe caught fire on 9/27/23 while I was operating the vehicle and this fire ultimately caused my electrical systems to overheat and the wiring to melt. There was no indication that my alternator was about to fail (no battery light on my dash, no issues with starting my car) and I regularly maintenance my car with oil changes, tire rotations, and I redid my whole brake system in August 2023. My safety, the safety of my passenger, as well as the safety of ALL the patrons in the building that sat above the parking garage I was located in when the fire was burning were put at risk by this incident. My passenger acted quickly enough to put out the fire before anything more serious occurred, however according to my insurance we didn't let the fire burn long enough for there to be damage... even though my electrical harness is melted from it overheating due to the fire... The dealership/insurance have inspected my vehicle and say that the fire occurred because the alter...