2009 Hyundai Santa Fe Complaints

I am writing to document a troubling interaction at one of the Hyundai service locations regarding a known recall on my 2009 Hyundai Santa Fe (166,000 miles). This vehicle is affected by Recall Campaign Number 103 (valve cover gasket may leak and cause alternator failure and electrical fire risk). The issue is publicly documented by NHTSA and Hyundai, and my vehicle has experienced exactly the problems outlined — two alternator failures and two batteries killed. When my vehicle was brought to Hyundai of Metairie, located at 5969 Veterans Memorial Boulevard, Metairie, Louisiana, the service receptionist stated before even inspecting the car that it “may not be covered” because the alternator is aftermarket. This was said immediately upon drop-off, which I believe is inappropriate and concerning. We dropped it off Friday evening before the Saturday, May 31, 2025 morning scheduled inspection. As you are aware, federal law requires manufacturers to complete recall repairs at no cost, r...

Leak coolant and oil

On January 16,2025 I was driving my Hyundai Santa Fe on the freeway with my three children when the automatic brake system suddenly failed, causing me to lose control of the vehicle. As a result, we spun off the road, and the vehicle flipped four times, causing us multiple injuries. Additionally, due to a known recall involving the failure of the airbag deployment system, the airbags did not deploy during the crash. These combined defects caused me and my children to suffer significant injuries, including broken cervical spine. Broken thoracic spine and Broken Sternum. My daughter has a fractured spine and sternum. And both my sons have serious bruising and head trauma. Both the automatic brake system and the airbag system on this vehicle are part of existing recalls issued by Hyundai Motors. These failures directly contributed to the severity of our accident and the injuries we sustained

The contact owns a 2009 Hyundai Santa Fe. The contact stated that while the vehicle was at an independent mechanic for an oil change, she was informed that oil was leaking onto the alternator. The contact stated that the vehicle had previously been repaired under Service Campaign 976 (Cylinder Head Cover Oil Leak Repair With Oil Protector Install And Alternator Voltage Test), with the valve cover replaced twice; however, the failure persisted. The vehicle was then taken to the dealer, who related the failure to Service Campaign 976 and determined that the valve cover needed to be replaced for the third time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.

This vehicle Dies while driving it I have to put in neutral and restart. I am afraid that I am going to be hurt or someone else is.