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Electrical System
02/21/2024
The contact owns a 2007 Hyundai Santa Fe. The contact stated while attempting to start the vehicle, the battery exploded leaving a hole in the hood of the vehicle. No warning light illuminated. The contact referenced Hyundai Campaign Number: 976. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
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Unknown Or Other
02/02/2024
Case [XXX] . The frame is rusted through. Unsafe to drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Unknown Or Other
02/09/2024
I had the recall done for the rusty frame and sub floor, to arrest the rust. The frame is now rusted through. I have a hole big enough to put my fist in. I call Hyundai customer care center Case #[XXX]. When driving this car if the frame breaks I will lose control of the car and crash. The car was just at Van Horn Hyundai Sheboygan WI they did the valve cover gasket recall. They pointed the rust on the frame. I was told by Carlos the car was too old, had to many miles to be taken care of it. They did valve cover gasket recall. The car runs and looks great. The car is not a rusted out piece of junk. It is sitting in the driveway because I am afraid to drive it. I am concerned about this car and how many others are driving around not knowing about this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Unknown Or Other
12/15/2023
Yesterday, Dec 15, 2023, I was driving in a local shopping mall and applied my brakes as I was turning into a store's parking lot. My 2007 Hyundai Santa Fe initially slowed upon braking, then suddenly lurched forward, propelling me at least 20 feet forward and past the store parking lot entrance I was attempting to pull into. I was able to get the car to stop by braking hard. I slowly accelerated and was able to pull into another parking lot entrance. If another car or pedestrian had been in front of me they would have been struck by my out of control car. My car had been at a local dealership on Nov 3, 2023, just 5 weeks earlier, for a recall. I've owned the car approximately 8 years and am concerned that this uncontrolled lurching of my car happened 5 weeks after being worked on at the dealership when I had never experienced this problem before. I will contact the dealership about this issue
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Fuel System, Gasoline, engine
06/23/2023
The contact owns a 2007 Hyundai Santa Fe. The contact stated while driving approximately 65 MPH, the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the vehicle was "running lean on bank 1" and determined that the Engine Control Module needed to be reset. The vehicle had been repaired. Additionally, the contact stated that the check engine warning light was illuminated whenever gasoline gauge was below 1/2 tank full. The contact stated that the check engine warning was light illuminated. The vehicle was diagnosed by the dealer, and it was determined that the timing belt, spark plugs, and fuel injectors needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The vehicle was diagnosed with running lean on bank 1 and 2 and that there was a small leak on the manifold and the manifold needed to be replaced. The vehicle had n...