2017 Hyundai Santa Fe Sport Complaints

My 2017 Hyundai Santa Fe sport has never had any issues until last Friday when I took my car to the dealership for regular maintenance (oil change, tire rotation) as I always do. They also performed a software update for recall campaign 9C2. Every day since, when first starting the car after it’s been resting for a while, I’ve experienced a jerky transmission and rough shifting for a first couple minutes of driving. Hyundai has acknowledged they are aware of this issue related to the campaign and the dealership said they’ve had many customers complaining of the same problem following the recall update. However, Hyundai has offered no resolution, other than recommending the car warm up for 13 minutes after starting. Hyundai needs to correct the issue they caused, as my car was perfectly fine before it was serviced and now it’s not performing properly.

Following the completion of an official emissions recall software upgrade at Fitzgerald Auto Mall Countryside, Clearwater Florida, my 2017 Hyundai Santa Fe Sport (52,000 miles) now suffers from a severe loss of motive power and erratic transmission shifting/jerking during cold starts throughout day. The vehicle continues to hesitate during cold starts, making it impossible to safely accelerate from a stop into incoming traffic. I returned to dealership on 5/29/26 to address continued driving issues. The servicing dealership states they don't have a software fix and offer no mechanical fix. The dealership states they received an internal memo from Hyundai Corporate which instructed the dealership to tell affected owners to idle the vehicle for 1-3 minutes before driving to allow system adjustments. Forcing a consumer to wait out a dangerous powertrain defect in a running vehicle to avoid a roadway acceleration/loss accident is an unacceptable safety hazard. The manufacturers reca...

After the ECM recall for a software update the car would not run correctly. It jerks and and runs rough. It almost stalls when you put your foot on the gas. I took it back to the dealer and they can not get the problem to duplicate. Noone else has looked at the problem. There were never any problems with the care until the recall. The problem occurred the day I brought the car home from the ECM update.

Hello, I was driving home from work with my six-month old in the car and the engine stalled while on the Belleville Turnpike. It seized and I was almost rear-ended by a tractor trailer hauling lumber to the lumber yard just a few streets away. I couldn't move the car and was afraid of how to even attempt to secure my car as my daughter was strapped in her car seat. An extremely nice man pulled over and began to flag vehicle to go around me. By this time, I had only my hazard lights on. I was frightened beyond belief having gone through that experience. The car was towed to the dealership who confirmed it was catastrophic engine failure(misfire of a cylinder). They stated initially with my 3rd party warrant that it would be covered and in their words " it was a good thing I had a warranty". Fast forward to two weeks after I check to see what is going on. Things have changed. Now, because I am missing one oil change receipt, they need to be paid $1400, to further corroborate the cause o...

After my Hyundai dealership performed a recall on emissions my Santa Fe Sport started having problems on cold starts. After it has set for a few hours when I would put into gear and start to driving the car acted as though it was trying to flood out. I have to feather the accelerator and drive very carefully for at least 1/2 - 3/4 miles. This is very dangerous and make me very uncomfortable driving. I took my vehicle back to my Hyundai dealer and the mechanic told me they were waiting for a recall to the recall. How stupid!!! It has been over a month and nothing has been done to fix the problem. Please advise!