2017 Hyundai Santa Fe Sport Complaints

Odometer Fraud. The contact purchased a 2017 Hyundai Santa Fe Sport. The vehicle was a dealer sale. The contact stated that while attempting to trade the vehicle, the contact was informed by the dealer that the odometer had been rolled back prior to the purchase. The contact had purchased the vehicle in March 2022. A Carfax report indicated that the odometer was reported at approximately 75,585 miles on January 28th, 2022, and 55,710 miles on February 11, 2022, reflecting a 20,000 miles difference. The contact stated that the mileage at the time of purchase was unknown. The vehicle currently had approximately 132,064 miles. The issue was reported to the Pennsylvania State Police and the Pennsylvania Attorney General.

After a recall repair (Campaign 9C2) was performed on my vehicle, it developed a hesitation and lack of acceleration issue that did not exist before the repair. The vehicle exhibits rough or delayed gear shifting, a noticeable lack of power/acceleration, and behavior that feels like the engine is not receiving adequate fuel. This occurs both during cold start and after the vehicle has been driven and is fully warm

We have a 2017 Hyundai Santa Fe Sport with a refurbished engine due to a past class act settlement, we were notified by Hyundai to bring in the vehicle for Service campaign 9C2 to update the Engine Control Module (ECM) Software for vehicles equipped with the (2.4 GDI) Theta II refurbished engine, which we have. The morning after we updated the 9C2 software, after starting our car cold for the first time in the am, our car went into limp mode, shaking very badly, it would not accelerate above 20 MPH, it had a lot of trouble shifting from 1st to 3rd gear and acted like it was going to stall out and then die in the middle of the road while I was in the car with my 2 children. The dealership we took it to was not able to duplicate the limp mode, but has documented that they did witness hesitation and sluggishness while test driving it. I cannot validate that it was test driven cold immediately as requested as all their test drives were done without me. Due to the vehicle not accelerating a...

After a recall repair (Campaign 9C2) was performed on my vehicle, it developed a hesitation and lack of acceleration issue that did not exist before the repair. The vehicle exhibits rough or delayed gear shifting, a noticeable lack of power/acceleration, and behavior that feels like the engine is not receiving adequate fuel. This occurs both during cold start and after the vehicle has been driven and is fully warm. I returned the vehicle to the dealership (Wallace Hyundai), where the service advisor personally test drove the car with me and confirmed he could feel the hesitation firsthand. Despite this, the dealership stated no issue was found and advised warming the car up for 1-3 minutes before driving as a workaround. I tested this exact recommendation, and the issue returned even after the vehicle was fully warmed and had already been driven. Hyundai Motor America's National Consumer Affairs department has stated this is "under review" but has also described the hesitation as "no...

Campaign 9C2 was installed on this vehicle and the now the vehicle is a danger to drive. My wife refuses to drive it as it bucks and jerks as well as the gas mileage has decreased from 35 highway to 28 highway. The fuel trims are way off on cold starts and the transmission now searches for the correct gear. Shifting back and forth. Just a slight touch of the accelerator and the car seems to jump forward which makes stop and go driving almost impossible.