2011 Hyundai Genesis Complaints

  • Vehicle Speed Control 11/09/2023

    The car accelerates itself randomly. It’s happened with a lot of Genesis’s of this generation. Almost crashed due to it. Very unsafe. Gave the vehicle to a friend and the problem reoccurred and he captured a video that I have

  • Service Brakes, Hydraulic 11/08/2023

    The contact owns a 2011 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  • Unknown Or Other 05/18/2023

    The window regulators are built with a hard plastic that essentially melts in Florida heat and then your windows just drop. Each window in my car has dropped and will not go back up without paying Hyundai a lot of money to repair the window. For instance, in December 2022 I paid Hyundai $660 to repair the right rear window and in August 2022 I paid Hyundai $651 to repair the left rear window regulator (second repair). Now the front driver side window has to be repaired for the second or third time. The parts were ordered and just the parts will cost $900 and I still will have to pay the labor expenses for inferior made materials. The driver side window was replaced and a new regulator was installed by Napleton Hyundai in West Palm Beach. I do not have the paperwork for the repairs made by Napleton. Then Coastal Hyundai in Melbourne, Florida worked on the rest of the windows including putting in a new regulator in the driver side and will install a new motor. These windows are...

  • Service Brakes, Hydraulic 01/01/2022

    The contact owns a 2011 Hyundai Genesis Coupe. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. The contact firmly depressed the brake pedal to stop the vehicle. The contact changed the brake fluid; however, the failure recurred. The contact related the failure to NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulics). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

  • Service Brakes, engine, fuel/propulsion System 01/01/2023

    I was driving home on January 1, 2023 at 5 AM at about 60 mph on an interstate when I heard a sound come from the back of my car and then looked into the rearview mirror and smelled smoke and saw fire flames in my rear and side mirrors. I tried to use my brakes to stop my car, but the brakes would not work, so I took it out of Drive and put it into park… which slowed the car down and I was able to exit the car right before it burst into flames. The car is now a total loss.

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