2009 Hyundai Genesis Complaints

The dash cover on my 2009 Genesis 4-door Sedan has developed large cracks where the passenger side air bag is located. The concern is that this may cause the air bag to deploy inadvertently or increase the chance of flying shrapnel if/when the air bag should deploy during an accident. This problem started around 90,000 miles and has continued to get worse (The vehicle currently has approximately 125,000 miles). I took the vehicle to the dealer when the problem first appeared, but was told it was not a safety concern, and that it was not covered under the warranty. However, I feel this in fact could cause injury to anyone riding in the front passenger seat. 1 picture is attached.

My son was driving this car home from college mid-day on October 8. He had not driven the car for 10 days or so while at school and he did notice the brakes making an unusual sound that day he had never heard. While on the highway, there was a sudden stop ahead of him. When he pressed the brakes they completely stopped working and he rear-ended the car in from of him. The brakes were completely non-functional after the crash and he had to try to stop his car as best as he could without brakes. Luckily there were no injuries, however complete brake failure out of the blue is obviously enormously dangerous. The tow truck driver confirmed that brakes did not work at all and speculated that a "brake-line snapped". I have no idea if that is true or why he thought that. The car is totaled and no inspection of the car has taken place. We have the car at our house and it is available for inspection as we try to figure out what to do with it. There were no warning lights prior to the...

The contact owns a 2009 Hyundai Genesis. The contact stated while driving approximately 40-45 MPH, the vehicle stalled and lost electrical power temporarily. There were no warning lights illuminated. The vehicle was taken to the dealer who test drove the vehicle and diagnosed that no issues were found. The contact stated that the failure reoccurred several times while driving and the vehicle was taken to the dealer, where unknown repairs were completed; however, the failure persisted. The vehicle was towed to the dealer and was diagnosed that the wiring harness had failed. The contact followed up with the dealer and was advised that an unknown module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,120.

The contact owns a 2009 Hyundai Genesis. The contact stated that while his girlfriend was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The driver was forced to apply the parking brake to stop the vehicle. His girlfriend was able to drive the vehicle home while the parking brake light remained illuminated on the instrument panel, even after releasing the parking brake. The contact called the dealer and was informed that his vehicle was already serviced prior under NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic) for the same failure. The manufacturer was also notified of the failure and provided him with the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was 154,850.

I am sending this email in regards to my dashboard cracking around the airbag. It looks like someone has taken a box cuter and sliced my dashboard. Everyday, I notice more and more cracks. Now I am at three cracks (one was small and now it has spread) I am from southern California and my car is parked outside with windows cracked half way with a window shade for my front window. I am concerned about this as I do have passengers in my car and not sure if the airbags will deploy or not. Looks like this is a problem as looking at the Hyundai dashboard, there are many concerns. Hopefully I will hear back from you soon to see what can be done about this problem. I would hate for the airbag to deploy and someone can get hurt or killed. I am providing you with photos..